05-06-2011 08:47 PM
05-06-2011 11:02 PM
That shouldn't happen on a brand new unit -- any model -- with a normal battery. You should expect at least an hour, maybe more of service before the battery poops out.
That said, on some newer models, the battery will go yellow at the 45% level, to my understanding.
06-06-2011 03:15 AM - edited 06-06-2011 03:18 AM
If you charged it while using it, your usage may have prevented from charging as quickly as you thought. They recommend a two hour minimum charge with unit off when connected to your computer. I suppose it would be about the some in the car. Mine was at about 45% charge and I charged it overnight. A couple of hours did not seem to bring it all the way up. Make sure it is truly connected by looking to make sure the little green light near the cord is on. Also, if connected to your computer, make sure it is not connected to the monitor or keyboard or a router, only one of the USB ports of the computer
06-06-2011 03:43 AM
Hi, I have only used my xxl 550 several times since I purchased it in January. I charged it up on a trip this week-end overnight with the cord to elec. outlet and it lasted only about 2 hours, Is that NORMAL? I would have expected it to stay charged longer than 2 hours. I do have a car charger but did not have it with me. Thanks
06-06-2011 03:57 AM - edited 06-06-2011 03:58 AM
That is right. I checked the specifications for your unit and they list 3 hours for autonomous use. Depending on how active the unit is during use it could certainly be less. It is better to always keep it plugged in while using. Also, if your unit has IQ Routes, with out the cable for the car you have no antenna for the IQ Routes.
06-06-2011 02:16 PM
06-06-2011 02:55 PM
If charging overnight and you get a reading of just below full battery; that sounds about right to me. An hour and a half sounds a little short. You might try contacting TTSupport to see if there is a problem. I would continue to use it (since you probably have a year warranty) but us it with the cord connected and monitor the battery level.