Novice Explorer
Posts: 2
Registered: ‎22-10-2012
Location: United Kingdom

when I download this it seems to load but before it completes(as it tries to run it) I get the message

"My Tom Tom SA.exe has encountered a problem & needs to close".

Anybody got any ideas?



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Posts: 21,554
Kudos: 2,432
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Registered: ‎16-10-2011
Location: United Kingdom


Which OS do you use?

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Report map errors (MSR Tool - link)
Actual devices: GO 820 Top Gear Edition, GO 825, Start 60, One XL, GO 600, GO 1000, VIA 120, VIA 135, TomTom Android; Old devices: TomTom WM, GO 530, XL IQ Routes LIVE
How to contact TomTom's Customer Services (link)
TomTom's Customer Services numbers (thx Niall) (link)
How to soft reset your device (link)

I am NOT a TomTom employee, just a user like others.
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