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Master Explorer
raylightuk
Posts: 27
Registered: ‎06-07-2011

TomTom LIVE Speed Camera Updates - What day do they update?

It says on the tomtom website that they update their LIVE speed camera database every week.

It says to plug your tomtom into mytomtom on a weekly basis to get the new updates.

 

What day of the week do tomtom update their camera database?

I don't really want to have to check everyday to see if their is a new database for download, i would rather know what day they update so i can just plug my tomtom in say every Wednesday for new camera database updates

 

 

I have had a 730 which i was very happy with

I have now bought a VIA 120 Europe which is taking time to get used to.

It does have some much better functions than my 730 , but also the 730 had much better access to the hard drive of the tomtom unit. Now you have to use mytomtom to access the unit, you cannot see any files on your unit which is useless.

I spent almost 2 hours adding all my POI and favourites from my old 730 unit to the new VIA 120.

If it was like the old unit, i could have just copied and pasted all my POI in seconds.

 

I don't like the way tomtom now use new software for the units.

The old tomtom home was much better

 

------------------------------------------------------------------------------------------------
My SatNav Details :

TomTom VIA 120 LIVE Europe

Navigator - 10.201.707296.74 (0) (1008, 6/6/2011)
Map - 'Europe' v855.3019 (August 2010)
MyTomTom Support Application - 3.0.2.377 (04/07/2011)
------------------------------------------------------------------------------------------------
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Novice Explorer
gadgetman
Posts: 3
Registered: ‎13-04-2011
Location: United Kingdom

Re: TomTom LIVE Speed Camera Updates - What day do they update?

i believe they do it twice a week tuesday and thursday this was the reply tom tom gave to me when i enquired about it .hope this helps

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Master Explorer
raylightuk
Posts: 27
Registered: ‎06-07-2011

Re: TomTom LIVE Speed Camera Updates - What day do they update?

[ Edited ]

just spoke to tomtom support

they said anyone with the new units that use mytomtom cannot get updates to speed camera database at the moment

 

What a crazy situation !!!

 

I don't get why on the official tomtom website it says you need to plug in your tomtom to mytomtom every week to get updates

 

http://uk.support.tomtom.com/app/answers/detail/a_id/5536

 

They are completely misleading customers by giving out incorrect info on their website

 

TOMTOM YOU NEED TO SORT THIS OUT URGENTLY BEFORE YOU LOOSE MANY MORE CUSTOMERS!

 

WHAT IS THE POINT OF RELEASING UNITS , THEN FIND OUT YOU CAN'T USE THEM PROPERLY BECAUSE THE MYTOMTOM SOFTWARE IS NO GOOD AND NOT WORKING PROPERLY

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My SatNav Details :

TomTom VIA 120 LIVE Europe

Navigator - 10.201.707296.74 (0) (1008, 6/6/2011)
Map - 'Europe' v855.3019 (August 2010)
MyTomTom Support Application - 3.0.2.377 (04/07/2011)
------------------------------------------------------------------------------------------------
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Revered Navigator
Fuselage
Posts: 228
Registered: ‎28-06-2011
Location: Norway

Re: TomTom LIVE Speed Camera Updates - What day do they update?

OK?

Not possible to update cameras with MyTomTom?

 

That's really nice to know. I bought a 1-year camera subscription for my GO1005. Did not get any information of this lack of functionality. The web-site are giving misleading information. 

___________________________________________________

GO LIVE 1005
APP:11.03
Map: 'Europe' v880.3808 10/2011
___________________________________________________
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Community Manager
Ditte
Posts: 1,855
Registered: ‎07-06-2011
Location: Netherlands

Re: TomTom LIVE Speed Camera Updates - What day do they update?

Hi all,

 

As i've written in other threads:

 

The Speed cameras for Nav3 LIVE devices (VIA, GO1xxxx and GO2xxx devices) were updated over the weekend, so some might have received them on friday, others on saturday and yet some on Sunday.

 

Ditte :smileyhappy:

 

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Master Explorer
Fulepp
Posts: 46
Registered: ‎08-07-2011
Location: Ireland

Re: TomTom LIVE Speed Camera Updates - What day do they update?

Ditte,

 

could you please share one more information?

 

When was the same database updated before this update?

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