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Neophyte Traveler
Dcaruso93
Posts: 3
Registered: ‎26-12-2011
Location: US

Cant connect my tomtom to my computer

Hey all I just got a tomtom go 2535 M Live and Im trying to connect it to my tomtom home so i can put the new Mr. T voice I pruchased. But for some reason it doesn't connect. Yet yesterday I was able to update my tomtom via mytomtom on the internet.  Why wont it connect to mytomtom but not tomtomhome.  Also it doesn't coming up on my computer. Just the website.

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Elite Voyager
Elite Voyager
dhn
Posts: 12,234
Registered: ‎01-03-2011

Re: Cant connect my tomtom to my computer

Your device won't work with Home, only MyTomtom (tomtom.com/getstarted) and it won't show as an external drive on your computer when you connect it to the computer.

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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Neophyte Traveler
Dcaruso93
Posts: 3
Registered: ‎26-12-2011
Location: US

Re: Cant connect my tomtom to my computer

Ok so what do i do??  It says in the email i got i need to use tomtomhome to put the voice in

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Neophyte Traveler
Dcaruso93
Posts: 3
Registered: ‎26-12-2011
Location: US

Re: Cant connect my tomtom to my computer

Apparently it installed it to my gps but the voice is not on my gps

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Elite Voyager
Elite Voyager
dhn
Posts: 12,234
Registered: ‎01-03-2011

Re: Cant connect my tomtom to my computer

I presume you downloaded the sound file. Connect your unit to the computer and an additional menu item shows on the desktop icon, 'Add Community Content'. It is there that the file can be added to the gps unit.

 

But you need to find the location of your file on the computer.

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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Master Traveler
gothonia
Posts: 4
Registered: ‎19-01-2012
Location: United Kingdom

Re: Cant connect my tomtom to my computer

recently I went to switch my tom tom on and was greeted with a flashing red cross in the bottom right hand side of the screen on the opposite side a picture of a hard drive? my tom tom is a start 2, so onto the site i went and after a warm reboot i tried again ?still nothing?....so after several attempt and reeboots i'm stuck with the same problem.

I downloaded tom home and tried to connect to pc but still nothing, when first plugging the device into my pc it gives the initial connect audio duh duh ..but nothing after that. After hours of frustration i decided to attempt a full hard rebbot and dissconnected the battery, after doing so  i switched on again and was greeted with my tomt tom in working order :smileyhappy:, but when i switched off and on again this reverted back to the flashing cross :smileysad:...so i'm back to square one, i havent used my tom tom much from new so it cant be worn out already lol....very dissapointed 

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New Traveler
Lenard
Posts: 1
Registered: ‎01-05-2012
Location: United Kingdom

Re: Cant connect my tomtom to my computer

I have tried several times to connect to my computer but cannot. I have downloaded tomtom home

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Elite Voyager
Elite Voyager
dhn
Posts: 12,234
Registered: ‎01-03-2011

Re: Cant connect my tomtom to my computer

What model do you have?

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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Supreme Trailblazer
martin86
Posts: 174
Registered: ‎28-01-2012
Location: United Kingdom

Re: Cant connect my tomtom to my computer

Try resetting the unit with the dedicated reset hole on the bottom. 

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New Traveler
almir1231
Posts: 1
Registered: ‎24-07-2012
Location: US

Re: Can't connect my tomtom to my computer

Hi guys I really need some help.. I have an tomtom xl 30 series  

And I bought some snoop doog voice and I wanted to install on my gps but some how it doesn't connect with my PC

Its just charging.. IM using   MYTOMTOM  and I went to tomtom.com/getstarted I downloaded my tomtom home still wont work any one have an idea ? pls help me : ) good bless everyone : ) 

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