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Apprentice Traveler
neilkay
Posts: 2
Registered: ‎18-04-2011
Location: United Kingdom

"Unknown error 0xE8000004"

I am getting the above error message on attempting to synch TomTom W Europe with ios 4.3.2

 

Is there any fix?

 

Thanks

Neil

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TomTom Employee
Najib
Posts: 300
Registered: ‎15-02-2011

Re: "Unknown error 0xE8000004"

Hi Neil,

 

This appears to be a connection issue between iTunes and the device. I was researching further for you and there are some options you can try.

 

This page: http://osxdaily.com/2010/02/27/itunes-could-not-connect-to-this-iphone-because-an-unknown-error-occu...

 

* Change the USB port the iPhone is connected to the computer with
* Let the iPhone charge sufficiently before trying to access it through iTunes
* Turn the iPhone on and off

 

Hopefully these items should at least resolve it.

 

- Najib

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Apprentice Traveler
neilkay
Posts: 2
Registered: ‎18-04-2011
Location: United Kingdom

Re: "Unknown error 0xE8000004"

Hi Najib,

 

Thanks for your reply, interestingly none of the tips you gave worked at all.

 

I had already charged the iphone fully, and restarted it as a matter of course before resorting to asking for help.  Changing the USB port did nothing.

 

The problem was eventually resolved by redownloading and reinstalling the tom tom W europe app. 

 

Regards

Neil

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