08-11-2011 06:31 PM - edited 08-11-2011 07:13 PM
I bought the TomTom app and car kit for my Iphone 4 however my phone (running IOS5) will not detect that it's docked with the car kit OR pickup the bluetooth. I've had the car kit swapped and I'm still getting the same error.
I've tried holding the volume rocker down to reset the bluetooth but it has no impact. I'm thoroughly annoyed now!
11-11-2011 03:42 PM
18-11-2011 02:55 PM
I am experiencing the exact same behavior as reported by kagekitsune. I have even tried all the ideas suggested in another topic, but with no success. Further help will be greatly appreciated.
18-11-2011 10:13 PM
Same thing here im canada!
I spent the last 2 days on thta with tomtom assistance and apple.
It still not work.
The Tomtom service person in Canada told me they are dropping the car kit and that is why they don't have the adapter for the ipnone 4s!!!
I hope someone from Tomtom will read this message and react!!!
18-11-2011 11:19 PM
26-04-2012 06:31 PM
I have bad news for anyone with a car kit. TomTom is simply doing the dishonorable thing and abandonning the customers.
Last week after I upgraded the iPhone app, my carkit stopped functioning . I tried email support first, and they suggested I call the center. The response from the TomTom representative was that it is likely to be the Car Kit malfunctioning and since they no longer sell they kit, they will not provide a replacement or compensation as a credit or in any other form. I am EXTREMELY disappointed in TomTom. I bought their products in the past for myself and others. They used to have a very customer responsive attitude. I recommended TomTom widely. Since I switched to TomTom on the iPhone, I have had several incidents that suggest TomTom is now completely motivated by maximizing their money and the customers can literally go to hell (and they will supply the directions IF you pay for another map) after TomTom gets the cash. I will be looking for another GPS service and am spreading the word about how this company has changed for the worse.
27-04-2012 10:12 AM
As I have posted about the car kit for Ipod, mine is Ipod 4 and following another forum found out that to fold a business card in half and place it between the top clip of the car kit and the Ipod thus making it a tighter fit in the cradle, it works fine.
Seemably the newer models are a slightly different size and tomtom were not told about it.
Hope this helps someone but would also like an answer on my other thread ref installing the latest tomtom update to my Ipod.