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Novice Explorer
jayroc
Posts: 2
Registered: ‎07-09-2012
Location: Canada

roadside assistance in canada?

i got a activation code for a basic roadside assistance membership.

on the rear of the card it says canadian residents,see website for coverage.

website does not list canada at all.

does this mean the code is useless if you are canadian??

please advise

thanks in advance

jay

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Zsolt
Posts: 21,369
Kudos: 2,393
Solutions: 554
Registered: ‎16-10-2011
Location: United Kingdom

Re: roadside assistance in canada?

I'm wondering if that service is available at all. I remember the adverts all around, but can't see anything about the TT roadside service anymore.

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Novice Explorer
jayroc
Posts: 2
Registered: ‎07-09-2012
Location: Canada

Re: roadside assistance in canada?

called tom tom,after a phone run around,i got a answer.

i was told that no sevice for canadians, us only.

little bit of msrepresentation going on here,dont you think!!

free roadside assistance was a selling feature that turn out to be a incorrect statement if you live in canada.

please be aware if you have not purchaced a tom tom yet.

cheers

jay

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New Traveler
sohan
Posts: 1
Registered: ‎27-11-2012
Location: Canada

Re: roadside assistance in canada?

I just called Tom Tom Road side assistance at 1-800-708-1080 about Roadside assistance in Canada. They said it not available in Canada. And your activation code will not work.

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Neophyte Explorer
somereandomuser
Posts: 15
Registered: ‎30-12-2012
Location: Canada

Re: roadside assistance in canada?

I called support and they are working with Sykes Assistance Services Corporation in Canada, but details are limited and contradictory. I called the Number for Sykes listed on the website and was eventually told as this time the TomTom code did not provide any added value.
I asked TomTom support since I frequently travel to the US if I could register and use the US service (Cross Country Motor Club), and after a lot of transferring and confusion their guidance was "not to bother" since the only benefit of basic over no service is 20% on the first tow (up to $25UD) and all other services are fee based.
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New Traveler
JohnHendry
Posts: 1
Registered: ‎16-01-2013
Location: Canada

Re: roadside assistance in canada?

My TomTom won't allow me to add roadside assistance activation code?
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New Traveler
ubaldo05
Posts: 1
Registered: ‎13-05-2013
Location: Canada

Re: roadside assistance in canada?

 
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Elite Voyager
Elite Voyager
dhn
Posts: 12,430
Registered: ‎01-03-2011

Re: roadside assistance in canada?

Roadside assistance services is not available in Canada, sorry.

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Novice Explorer
foghorn46
Posts: 5
Registered: ‎23-05-2013
Location: Canada

Re: roadside assistance in Canada?

I agree I got the activation code for roadside assistance but can't find where to use it. Strange.......

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New Traveler
bilton
Posts: 1
Registered: ‎16-06-2013
Location: Canada

Re: roadside assistance in Canada?

I understand that roadside assistance is not available in Canada. However if I am travelling in the USA would roadside assistance be available to me?  I live in a Border community and frequently travel in the USA.

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