27-03-2011 08:51 PM - edited 27-03-2011 08:54 PM
hi bindi the usb charger will charge tomtom just dont turn the unit on when connecting to computer,your green charging light should come on when you say MAINS usb charger i take it you mean a usb lead?if you do not get the green charge light on make sure you use a usb connector on the back of the pc,sometimes the front ones just dont have the power if there an additional port
16-04-2011 03:46 AM
Had a problem getting my START model to charge. I connected unit to computer via USB after non-use period and could not get past the Start screen. It turned on with audio beat, said wait, then changed to Start screen, then nothing. I went to Tom-Tom Home on the computer and downloaded necessary upgrades (free ones). However, it did not seem to make any difference to the screen of unit. I could not see whether it was charging, installing upgrades or anything else. I was just hoping it was charging. Whilst waiting I searched forums for "charging" and found yr answer for different model. I was plugged into a front 1 of 2 USB ports but decided to scratch around and change to rear port. Cheers! that worked and I was able to move onto next unit screen with Favorites etc. I have not used this unit much. I had charging problem also with car charger when first got it, but traced that to charger itself being broken. Returned it to TT c/s and got new one. Now I want to download routes from TTHome to unit but it wont and I can't choose "avoid toll roads". Maybe this model isn't fancy/costly enough. I'm not thrilled with it, it seems hard work but maybe I'll press on with what it does do. Thanks for your help with USB charging info.
16-04-2011 06:18 AM
hi spikeyone 1 glad to help ,avoiding toll roads isnt possible on your unit but heres a link to another post,megalos has a solution that can change your interface so you will get this option good luck
11-06-2011 02:16 AM
I presume you mean the part that goes into the unit and not the part that goes into the cigarette lighter.
You sure it hasn't broken off and is stuck in the unit?
Anyway, go here: http://www.tomtom.com/en_us/products/accessories/c
You can also try a big box store like Best Buy or Fry's. I'm sure they have generic car chargers for gps units.