05-07-2011 08:36 PM - edited 06-07-2011 12:23 AM
My TomTom One started acting up this weekend. I went to turn it on and when it booted up it went to a black screen with white writing. I shut it down and rebooted it and since then it continues to display "waiting for a valid GPS signal". I downloaded the QuickGPS fix but that did not resolve the problem. I even tried resetting the device to factory settings and that did not even work. I left the GPS on while traveling for 3 hours and it never located a valid GPS signal. Any help or suggestions would be greatly appreciated.
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06-07-2011 09:57 AM
Yes, that was in the vehicle. But have you also tried it in the open air, so outside the vehicle? If even that does not work, I think the GPS receiver is broken.
06-07-2011 07:16 PM
Yes, I have tried it in all locations (in a house with a mouse, in a box with a fox...LOL!!) It locates a valid GPS signal just fine when I plug it into my computer at home and operate it but as soon as I unplug it goes back to waiting for a vaild GPS signal. Any suggestions if the GPS receiver is broken?
06-07-2011 07:25 PM
Okay. If you use the 'Operate my TT' feature in TT HOME, it fakes the GPS fix. So probably, it does not have a real fix. That also explains the fact that it has no fix when disconnected from the PC. Have you tried to reset the device using these steps: http://uk.support.tomtom.com/app/answers/detail/a_
06-07-2011 07:43 PM
I just did the reset procedure following the steps listed. It appears to be stuck in the black screen with white writing. I received my TomTom One for Christmas 2009.
06-07-2011 08:05 PM
Only a 1-year warranty on TomTom models in North America. Sadly.