10-06-2012 10:40 AM
I have tried to start up my tom tom one but it will not switch on. I have tried holding the on button down for 20 seconds - looked for a reset pin hole, but there is not one on this model. It is charged up, as I went for a long drive with it plugged in and I know the charger unit in the car is live as I have had other things connected to it since. Since it was bought it never really held a great charge - is that normal?
10-06-2012 05:09 PM
10-06-2012 06:41 PM
Thank you for your responce. I tried holding the button down for 1 min, while it was on charge. An information page came up with details etc of the device. Nothing happened so i turned it off then on again and hey presto - it started. However i just managed to put in a destination and the screen froze and then switched off???? I had to hold the button in again for over 30 secs, i got to the same point and then it froze again and then switched itself off again.
Is this a battery prob?? Is it repairable??
10-06-2012 08:43 PM
Most probably battery. What happens when you connect it to the PC, switch it on, tap YES to connect? Is it switching off as well?
11-06-2012 08:48 PM
Thank you Zsolt for your responce. After plugging into my computer, the tomtom switched on with a drum sound, It showed a white background with an orange centre peice with a pick of the tomtom with a lead connected - but that is all it does.
11-06-2012 10:23 PM
Odd. Sounds like it doesn't recognize the internal storage.
26-06-2012 04:53 PM
I'm having EXACTLY that problem with my TomTom One, same screen and everything - also no reset button on it. This also happened on my XL and IQ so 3rd Tom Tom in 5 years - if I can't get a solution here, it's off to the bin (avoiding toll roads) and over to Garmin.....
30-06-2012 01:25 PM
There is nothing on the bottom of my tom tom only the inlet charger.
I know exactly how you feel Cario. I am quite disappointed with tom tom - my brother in law is also having the same problem. Glad to know it is not just me.