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Apprentice Traveler
NigelW
Posts: 2
Registered: ‎16-11-2011
Location: United Kingdom

Pairing with iPhone 4s

iPhone 4s is now using ios5, but I can't pair it with my TomTom ONE.  Any ideas?

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Staff
Zoë
Posts: 1,167
Registered: ‎01-03-2011
Location: Netherlands

Re: Pairing with iPhone 4s

Hi NigelW,

 

At the moment,  the iPhone 4S is not on our list of compatible devices.

 

We can only support and troubleshoot phones that have been tested and verified by us as working with our TomTom devices.

 

You can see a list of all compatible phones with your TomTom ONE on this page:

 

http://www.tomtom.com/phones/compatibility/devices.php?deviceId=12

 

Apologies for the inconvenience, let us know if you have further questions.

 

Thanks,

 

Zoe

 

 

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Neophyte Traveler
jcap
Posts: 3
Registered: ‎24-02-2012
Location: US

Re: Pairing with iPhone 4s

Are there any plans to be able to use the iphone with one xl?  Dumb founded that you would not be compaitible with most popular phone on the face of the earth.  Garmin seems to be eating your technological lunch.

 

I sure would like to know if iphone compatibility is coming down the pike any time soon.

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Apprentice Traveler
NigelW
Posts: 2
Registered: ‎16-11-2011
Location: United Kingdom

Re: Pairing with iPhone 4s

I agree.  I am reall fed up.  I paid £29,99 last November to renew my subscription to Tom Tom traffic and have wasted nmy money bbecause Tom Tom cannot paired with the iPhone 4s I got at the same time.  What a con!! 

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Neophyte Traveler
Giblets
Posts: 3
Registered: ‎30-10-2012
Location: United Kingdom

Re: Pairing with iPhone 4s

[ Edited ]

Agree, it's not like the I-phone 3 has been out very long....5 years now, and one of the biggest selling phones on the market, but hey, why bother...

 

It's also against the company manifesto, which states:

Make our technology available on leading mobile platforms. We aim to have millions of people using TomTom's HD Traffic navigation system via smartphones.

 

 

UNless of course they are on apple :smileywink:

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Novice Explorer
rsvrobbie
Posts: 1
Registered: ‎26-11-2012

Re: Pairing with iPhone 4s

Hi

Same prob with my HTC Desire HD, got the TT One 2nd edition & its a cracking little tomtom thats worked well & hard for me but it's a shame TomTom wont update software thats compatible with the latest phones .

Must be many like us out there ?.

 

Robbie

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Novice Explorer
ygk888
Posts: 2
Registered: ‎26-12-2012
Location: Australia

Re: Pairing with iPhone 4s

Seeing that it has been more than a year that TomTom has known about the pairing problem with Apple, when will there be an update to rectify this?

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New Traveler
laurielev14
Posts: 1
Registered: ‎06-03-2013
Location: US

Re: Pairing with phone 4s

haveing hard time pairing tom to phone htc smart but phone reads tom  dont have this problem with my garmin

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Neophyte Traveler
Grapplerone
Posts: 3
Registered: ‎02-04-2012
Location: US

Re: Pairing with iPhone 4s

I know this is long time ago but I just had trouble pairing my TomTom Via to my IPhone 4S. It had been paired before without issue. One thing I thought of, was I was trying to pair it to a jailbroken IPhone 4S on IOS 6.1.2 What solved the pairing issue, was to boot the iPhone in safe mode. Then when I asked the TomTom to pair, the pin screen popped up on the iPhone! It would never come up in regulate boot.

FINALLY. Must be something to do with the JB.
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Neophyte Traveler
jcap
Posts: 3
Registered: ‎24-02-2012
Location: US

Re: Pairing with iPhone 4s

Forget it ir ani't going to happen with Tom Tom.

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