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Apprentice Traveler
Mickhart
Posts: 2
Registered: ‎02-10-2011
Location: United Kingdom;

No Option to Update Maps on Tom Tom Home

Hi,

 

     I have tried to find the option to pay and update my TomTom one maps on TomTom Home, but the only optioins avalible are for new maps. Is there something more I should be doing or map version to old to update (7.903) and thats why I don't get the option up?

 

Any advice gratefully recieved!...

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Traylaw
Posts: 3,612
Registered: ‎05-07-2011
Location: US;

Re: No Option to Update Maps on Tom Tom Home

[ Edited ]

Do you have a paid subscription for updates or lifetime map updates available to you?  If you don't have these then you will not receives map updates.  Updates for mapshare expire after about 1 year from the last map update.

 

I am a little confused by you question. To update your map if you don't have a subscription or lifetime option, you would use the "Add Map" functions. Where you would purchase a new map to replace your old map. There really is no update to a map you just receive a new up to date map.

 

However before performing any major update, it is highly recommended that you first backup your gps. Here is a link with the procedure to do that.

http://www.tomtomforums.com/general-tomtom-discussion/17864-how-backup-contents-your-unit-computer.h...

********************************************************************
Report map errors at http://www.tomtom.com/mapshare/tools/
********************************************************************
Backup your gps --- for details see
http://uk.support.tomtom.com/app/answers/minor_detail/a_id/13354/
or
http://www.tomtomforums.com/general-tomtom-discussion/17864-how-backup-contents-your-unit-computer.html
********************************************************************

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Staff
Zoe
Posts: 301
Registered: ‎01-03-2011
Location: Netherlands;

Re: No Option to Update Maps on Tom Tom Home

Hi Mickhart,

 

To further add to Traylaw's post, the number you mention (7.903) is not the map version, but the software version that your device is running. You can go here to find the map number:

 

http://www.tomtom.com/6449

 

When you are in TomTom Home you should see an option to Add Maps - you can either get the Map Update Service here, or a single map update.

 

If you need further help, do let us know though.

 

Thanks,


Zoe

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Apprentice Traveler
Mickhart
Posts: 2
Registered: ‎02-10-2011
Location: United Kingdom;

Re: No Option to Update Maps on Tom Tom Home

Thanks very much to both of you, thats answered my questions, can't update older maps, buy a new one!!:smileyhappy:

 

Thanks again to you both.

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