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Neophyte Traveler
johmboy
Posts: 3
Registered: ‎04-04-2012
Location: United Kingdom;

New Download

Hi All,

 

Has anyone tried the new Download, I did the Download this morning, it's raining so bad here that I haven't had a chance to see if it's worked, can anyone tell me if their Download worked please!. 

My TomTom hadn't been working since Thursday because of weak Signal, or so my  Car TomTom told me.

 

Best wishes,  Johnboy

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Neophyte Traveler
Veloce
Posts: 3
Registered: ‎04-04-2012
Location: United Kingdom;

Re: New Download

After the new update my Start won't start up even after a reset. Any ideas?

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Zsolt
Posts: 12,325
Kudos: 1,368
Solutions: 374
Registered: ‎16-10-2011
Location: United Kingdom;

Re: New Download

@Veloce: Is it an old Start model or a newer one (TT HOME or MyTomTom you need)? When you say it won't start up, is it not switching on at all, or comes to say a TT logo and doesn't proceed any further?

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Neophyte Traveler
Veloce
Posts: 3
Registered: ‎04-04-2012
Location: United Kingdom;

Re: New Download

Thanks for the reply. I don't know really which version of start. I think it's the old classic. When I update is gets stuck on the the logo instead of TT I have Citroen. It stays there for a while then tries to restart all on its own. It's like it's trying to reconnect to the computer even though it's not attached. I've also left it to charge for over 4hrs. I've removed the old application and installed the new one, and it still does the same thing. So, at the moment I have to run off my old backup.

 

Any ideas?

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Neophyte Traveler
Veloce
Posts: 3
Registered: ‎04-04-2012
Location: United Kingdom;

Re: New Download

Just found out that I have the Start ² / Start 10 - 2GB
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