23-08-2012 11:08 PM
I have Tomtom One. Today I connected it to my PC and installed tomtom home, it did nothing and couldn't recognize my devise connected, so nothing happened. But now my tomtom is not recognizing the SD card is inserted and when I put the SD card on the card reader my PC want´s to format it . What can I do to put my TomTom back to work. Need Help Please!!
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24-08-2012 11:03 AM - edited 24-08-2012 11:03 AM
Ooops... If the Windows wants to format it, I'm afraid you will need to do so. But that will wipe off all the data. You will be able to get the software, but the map might be tricky. Have you ever updated the map, or it is the original that came with?
24-08-2012 11:31 AM
24-08-2012 11:41 AM
Do you have a second SD card to test ?
If so, replace the sd card in the device with an empty one, than connect your unit to Home, go to "add voices...." / "items on my computer" and check whether you can install the map on the empty sd card.
24-08-2012 09:46 PM
27-08-2012 09:31 AM
Try to solve te issue with the red cross as written here: http://uk.support.tomtom.com/app/answers/detail/a_
28-08-2012 09:00 AM
Hey guys my TomTom is working again !!!
I format the SD card and copy the backup I had in my PC to the SD card. Then I put the card in the TomTom and it just started working. Thank you all !!!!
30-08-2012 06:15 PM
I have a similar problem. I just bought a MAC computer and went to update the map and mapshares etc. I got a message that the voice wouldn't fit because the map took up all of the space. I tried putting everything on an SD card. It's just a plain SD card. I belive everything is on the card, but my tomtom does not recognize the satelites, or anything. I've tried following the web site, but their web site is just terrible. I guess I need to know what to do to get my tomtom up and running again. Any suggestions??
04-09-2012 02:42 PM
Yes I've got a suggestion for you. If I were you, first I would save the contents of the SD card . Then format it in the card reader of your PC. After that put the SD card in your TomTom and connect it to the TTHome. Then the TTHome will do the rest for you and will install all the software you need n the SD card. Hope it works for you...
04-09-2012 04:26 PM
Thank you Suste!That must be what happened. I don't know what I did, but after I took it out of the slot in the computer, put it back in the TT, and walked away for awhile so I didn't throw it against a wall, it mysteriously started working again! Thanks for taking the time to reply, I appreciate it!!