19-03-2012 12:29 PM
Did it happen after an update immediately or just like that? Try to reset it. You even should have a reset button on the bottom. You will lose your personalized stuff and settings, so make a backup first, a manual one, with all the hidden files.
Maybe your GPS receiver is dislocated or gave up. That is another possibility.
17-06-2012 07:17 PM
What is the software version on your device and which device is it?
23-12-2013 03:17 AM
I have bought 5 of these units in the past few yrs and I am beginning to think its time to switch to another GPS unit other then TomTom ....The past 3 units of TomTom I have owned has lost signal ...Im constantly updating as its always asking me to update ...Which is a royal pain in the ass ...There seems to be no fixing this problem as its not just 1 unit I have had the problem with ... Im thinking TomTom Is garbage ...Seriously Garmin is looking more appealing to me ...Im a Truck Driver and rely on my GPS unit TomTom isnt cutting it anymore !!!
24-12-2013 09:12 PM
just had this problem immediatley after updating the satnav. . . never had a loss of gps signal like this before Used the reset button on the bottom of the unit and eventually it found the signal.
!!?? NOT GOOD ENOUGH IS IT TOMTOM !!??. . . . . my map undate subscription is due shortly,don't think I'll be taking that up!