17-06-2012 11:57 PM
Could any one help. I have a One Start device and I seem to have a problem.
When i switch it on it goes to plan route/browse map screen. On pressing plan route it goes to address screen, but when I press address it seems to freeze and then go back to start screen. It will not display the keyboard to let me enter data.
Any suggestions anyone?
Solved! Go to Solution.
18-06-2012 12:42 AM
18-06-2012 09:00 AM - edited 18-06-2012 09:01 AM
Another suggestion is to remove the mapsettings.cfg file (located in the map folder on your TomTom). This will usually solve this problem. It's very easy to try, so maybe it's better to try this before all the steps that Zsolt gave.
18-06-2012 09:41 PM
Thanks for the advice guys but I think I solved it!
I connected my device to Tom Tom home, and clicked on Manage my device.
After clicking on plan route with my mouse the keyboard appeared on my computer.
I unplugged my device and tried again and lo and behold it worked correctly!
Dont know if this information is usful to other users. Once again thanks for replys.