Reply
New Traveler
johnnyj22
Posts: 1
Registered: ‎16-01-2013
Location: US

Cannot update Tom Tom One..Will not delete file mctx.dat

Im tyring to update my gps but it stop at same error everytime..cannot delete mctx.dat..ive tried manually deleting it..but it keeps coming right back? ive tried renaming it but computer will not allow it..says the file is missing or corrupt..which i think its missing because it has 0kb in it..either way i cant update my tomtom because of this error? Please Help!

Message 1 of 2 (346 Views)
Please use plain text.
Traylaw
Posts: 3,679
Registered: ‎05-07-2011
Location: US

Re: Cannot update Tom Tom One..Will not delete file mctx.dat

This is a problem with the memory storage. You can try formatting the memory and reinstalling everything. Note if the memory has a hardware error it may not format. Here is a link to the full procedure.

 

http://uk.support.tomtom.com/app/answers/detail/a_id/13295

********************************************************************
Report map errors at http://www.tomtom.com/mapshare/tools/
********************************************************************

Message 2 of 2 (339 Views)
Please use plain text.