Thank you Ditte. But please remember that I have had to ask that question three time over the past few weeks.
Yes, many of us do feel let down because we pose perfectly legitimate questions that are simply ignored. Often, when we do get an answer it is so nebulous as to not really be considerable as an answer.
Tom Tom does itself a HUGE disservice by upsetting its customer base. The anger and frustration expressed, just on this one thread alone, will not simply go away when an answer is FINALLY given. People have memories and many of those who were fortunate enough not to be locked in by an 'in dash' TT system, have already voted with their feet and for sure will relate to anyone who cares to listen, just why they abandoned TT.
I realise that you yourself may not have the immediate answers but, if that is the case, then the matter must be escalated up the chain. If it gets to the top and nothing is done about it then it is time to change out the management. TT has already stated that it had lost market share when it announced its recent profit warning/re-organisation. The fiasco on this forum will do nothing to repair its fortunes.
