07-04-2012 08:54 PM
I recently bought a TomTom Start 25, only having used friends' satnavs from the passenger seat at their request. I tried to start it up on Thursday 5 April but it seems to have been "Waiting for a valid GPS signal" ever since which has made it unusable for three days, although three or four times it has randomly updated my location to somethere else I passed through some time earlier. At the moment, having updated it from my PC, I'm sitting in SE England being told I'm in the Midlands. How do I get it to function?
By the way, I'm impressed with all the serial numbers etc provided by other enquirers. I have no idea where to find mine. Any clues please?
Thanks in advance for any help.
07-04-2012 08:58 PM
Settings, Me and my device, About my device...or Settings and version information. Anything that sounds similar.
07-04-2012 09:22 PM
@Anks: Have you tried to do a soft reset outdoors? It might take over 15 minutes to get a satellite lock for the first time.
07-04-2012 09:29 PM
did bought tom tom via120 5th of April.was waiting for valid GPS signal for 3hrs,but nothing.so went back to shop next day to replace( start play up). got new one and still no GPS signal.conect to laptop.after few minutes device did find valid gps signal.AT LAST. Put sat nav on side.turn it back later and.... WAITING FOR VALID GPS SIGNAL for 1hr already,but nothing. Starts getting on my nervs.Can anybody help.
P.S. did updated but still nothing!
07-04-2012 09:48 PM
Come on Tom Tom sort it out! Only bought my Tom Tom Start 20 yesterday, no GPS being picked up, tried the updates but still nothing. Is this going to be sorted soon? If not it's going back to the shop Tuesday! Any suggestions gratefully recieved!
07-04-2012 09:54 PM
Which model do you have and what computer system are you using? Are you connecting to the computer before turning on the satnav?
07-04-2012 09:55 PM
@grinch, jcg: Try to do a soft reset outdoors. It might take up to 15-20 minutes to get a signal.
07-04-2012 10:11 PM
TOMTOM golive 825 is a really unreliable device. I still have "Waiting for GPS signal" on my GoLive 825. I want to return this device. Shame on TomTom. All users of these device should get a proper compensation. I Spoilt my vacation.