News and announcements

[jbrenchley]

I recently bought a TomTom Start 25, only having used friends' satnavs from the passenger seat at their request.  I tried to start it up on Thursday 5 April but it seems to have been "Waiting for a valid GPS signal" ever since which has made it unusable for three days, although three or four times it has randomly updated my location to somethere else I passed through some time earlier.  At the moment, having updated it from my PC, I'm sitting in SE England being told I'm in the Midlands.  How do I get it to function?

By the way, I'm impressed with all the serial numbers etc provided by other enquirers.  I have no idea where to find mine.  Any clues please?

Thanks in advance for any help.

[Zsolt Elite Voyager]

Settings, Me and my device, About my device...or Settings and version information. Anything that sounds similar.

[Anks]

I have tomtom Start 20. I have installed the new release (for firmware) but it is still not getting GPS signal. I have bought it 3 months back, please suggest what to do?

[Zsolt Elite Voyager]

@Anks: Have you tried to do a soft reset outdoors? It might take over 15 minutes to get a satellite lock for the first time.

[grinch]

did bought tom tom via120 5th of April.was waiting for valid GPS signal for 3hrs,but nothing.so went back to shop next day to replace( start play up). got new one and still no GPS signal.conect to laptop.after few minutes device did find valid gps signal.AT LAST. Put sat nav on side.turn it back later and.... WAITING FOR VALID GPS SIGNAL  for 1hr already,but nothing. Starts getting on my nervs.Can anybody help.

P.S.  did updated but still nothing!

[jcg]

Come on Tom Tom sort it out!  Only bought my Tom Tom Start 20 yesterday, no GPS being picked up, tried the updates but still nothing.  Is this going to be sorted soon?  If not it's going back to the shop Tuesday!  Any suggestions gratefully recieved!

[Bruce3]

Have installed everything that everybody has said to do to update the GPS issue. Still do not get my PC to recognize the Device. Please help.

[sallor225]

Which model do you have and what computer system are you using? Are you connecting to the computer before turning on the satnav?

[Zsolt Elite Voyager]

@grinch, jcg: Try to do a soft reset outdoors. It might take up to 15-20 minutes to get a signal.

[tomtomisbad]

TOMTOM golive 825 is a really unreliable device. I still have "Waiting for GPS signal" on my GoLive 825. I want to return this device. Shame on TomTom. All users of these device should get a proper compensation. I Spoilt my vacation.