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Elite Voyager
Elite Voyager
dhn
Posts: 7,551
Registered: ‎01-03-2011

Re: New software update for MyTomTom PNDs - v11.030


prezesczwa wrote:

I have a 1005 europe.

I've done upgrade and it took about 40 min.

  • TripAdvisor NOT WORKING
  • Expedia  NOT WORKING

 

 


Did you arrow right at the Services screen to see a second screen of choices?

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Legendary Explorer
prezesczwa
Posts: 29
Registered: ‎31-12-2011
Location: United Kingdom

Re: New software update for MyTomTom PNDs - v11.030

I tap on screen, tap on live services and i've got: hd traffic, speed cameras, google search, weather, my live services. sorry if i write something wrong but i use my device in other language :smileywink:

prezesczwa
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Zsolt
Posts: 13,149
Kudos: 1,463
Solutions: 391
Registered: ‎16-10-2011
Location: United Kingdom

Re: New software update for MyTomTom PNDs - v11.030

Hi Ditte,

Many thanks. It looks like it was worth to push on the forum a bit :smileyhappy: I shall test it and report back soon.

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013 (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Elite Voyager
Elite Voyager
dhn
Posts: 7,551
Registered: ‎01-03-2011

Re: New software update for MyTomTom PNDs - v11.030

If you set the language to Eng_UK or Eng_US, do you see other choices? (not that you should have to change language, but ...)

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Legendary Explorer
prezesczwa
Posts: 29
Registered: ‎31-12-2011
Location: United Kingdom

Re: New software update for MyTomTom PNDs - v11.030

I changed to uk english and nothing, still dont have those icons

prezesczwa
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Elite Voyager
Elite Voyager
dhn
Posts: 7,551
Registered: ‎01-03-2011

Re: New software update for MyTomTom PNDs - v11.030

Can you try resetting the unit by holding the power button about 10 seconds till you get the drum sounds?

 

Also, what map version do you have on your unit?

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Legendary Explorer
prezesczwa
Posts: 29
Registered: ‎31-12-2011
Location: United Kingdom

Re: New software update for MyTomTom PNDs - v11.030

Still nothing, map: Europe ver. 880.3808, realese 10/2011

prezesczwa
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Elite Voyager
Elite Voyager
dhn
Posts: 7,551
Registered: ‎01-03-2011

Re: New software update for MyTomTom PNDs - v11.030

Guess you need to call CS: 0845 161 0009

 

You are sure you have today's application update installed?

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Legendary Explorer
prezesczwa
Posts: 29
Registered: ‎31-12-2011
Location: United Kingdom

Re: New software update for MyTomTom PNDs - v11.030

SOLVED

 

for those new futures tomtom needs to get gps signal first, i went to the window to get a singal and icon show up in services menu, thank You for Your help and im sorry for a trouble, hope this will be helpful for other. :smileyhappy:

prezesczwa
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Zsolt
Posts: 13,149
Kudos: 1,463
Solutions: 391
Registered: ‎16-10-2011
Location: United Kingdom

Re: New software update for MyTomTom PNDs - v11.030

In the UK you can try this one as well: 020 7387 5444

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013 (YouTube link)




I am NOT a TomTom employee, just a user like others.
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