22-02-2012 06:41 PM
25-02-2012 01:33 PM
I hope this is the correct forum to post this problem. I have just opened Tom Tom Home to be told there is a new software version which I have downloaded. I am now using version 18.104.22.1689 on a windows 7 computer. When I connect the device I get a problem that windows detects an unknown device. Where can I get a driver that windows will recognize? My device which is a Go 920 worked fine before this Home update. Many thanks. Mike
25-02-2012 02:22 PM
Try using the reset hole on the bottom of the unit and then connect again.
25-02-2012 03:57 PM
Just spent the last hour on the phone with tech support after which they tell me there is no way to get back to the previous version (stuck with 9.4) even though it is downloaded on my computer. If you have the previous version he said there is no wasy to get map updates
25-02-2012 06:05 PM
Well I have now used the device with the new display for a fairly long and unkown journey. I can say now for definate that whilst some elements are an improvement, text size for speed etc. overall the loss of so much of the screen is a compromise that makes this update bad.
If you apply the bar to the side of the screen, particularly when using the TMC attachment, you lose where the direction arrow points on a roundabout so it is not easy to determine where your exit is in advance so making last minute corrections inevitable or worse still taking the wrong exit. When the bar is at the bottom of the screen too much of the area through which you are moving is lost so making it difficult to confirm your position.
Sorry but this is the worst update I have had, very disappointing, please please please give the ability to make the bars smaller, or revert to the origional bar.
If I had wanted a sat nav that only gave written and audible information I would not have bought the TomTom I would have looked for something else.
25-02-2012 09:11 PM