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Novice Explorer
adds
Posts: 5
Registered: ‎18-02-2012
Location: United Kingdom

Re: New software update for HOME PNDs - v9.400

An update..just had second response from tt and now they call me by a different name..if customer support get it wrong what chance do we have..garmin is getting close..
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Master Traveler
bamnj
Posts: 4
Registered: ‎25-02-2012
Location: US

Re: New software update for HOME PNDs - v9.400

I tried used my backup but when you try to get new maps it makes you reinstal version 9.4

Any other ideas. The new version is terrible

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Neophyte Traveler
adeharding
Posts: 3
Registered: ‎25-02-2012
Location: United Kingdom

Re: New software update for HOME PNDs - v9.400

Are there any plans for updates to the Eclipse/Toyota TNS410 which is near enough the same as the units that have been updated.

 

Thanks

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Apprentice Traveler
mikewh13
Posts: 2
Registered: ‎25-02-2012
Location: United Kingdom

Re: New software update for HOME PNDs - v9.400

I hope this is the correct forum to post this problem.  I have just opened Tom Tom Home to be told there is a new software version which I have downloaded.  I am now using version 2.8.3.2499 on a windows 7 computer. When I connect the device I get a problem that windows detects an unknown device.  Where can I get a driver that windows will recognize?  My device which is a Go 920 worked fine before this Home update. Many thanks.  Mike

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Elite Voyager
Elite Voyager
dhn
Posts: 11,743
Registered: ‎01-03-2011

Re: New software update for HOME PNDs - v9.400

Try using the reset hole on the bottom of the unit and then connect again.

-------------------------------------------
I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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Apprentice Traveler
mikewh13
Posts: 2
Registered: ‎25-02-2012
Location: United Kingdom

Re: New software update for HOME PNDs - v9.400

Thanks, that's done the trick .

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Master Traveler
bamnj
Posts: 4
Registered: ‎25-02-2012
Location: US

Re: New software update for HOME PNDs - v9.400

Just spent the last hour on the phone with tech support after which they tell me there is no way to get back to the previous version (stuck with 9.4) even though it is downloaded on my computer. If you have the previous version he said there is no wasy to get map updates

 

 

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Novice Explorer
adds
Posts: 5
Registered: ‎18-02-2012
Location: United Kingdom

Re: New software update for HOME PNDs - v9.400

There is no reset button on 940?
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Neophyte Explorer
Basileuo
Posts: 10
Registered: ‎14-02-2012

Re: New software update for HOME PNDs - v9.400

Well I have now used the device with the new display for a fairly long and unkown journey.  I can say now for definate that whilst some elements are an improvement, text size for speed etc. overall the loss of so much of the screen is a compromise that makes this update bad.

If you apply the bar to the side of the screen, particularly when using the TMC attachment, you lose where the direction arrow points on a roundabout so it is not easy to determine where your exit is in advance so making last minute corrections inevitable or worse still taking the wrong exit. When the bar is at the bottom of the screen too much of the area through which you are moving is lost so making it difficult to confirm your position.

Sorry but this is the worst update I have had, very disappointing, please please please give the ability to make the bars smaller, or revert to the origional bar.

If I had wanted a sat nav that only gave written and audible information I would not have bought the TomTom I would have looked for something else.

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Novice Explorer
adds
Posts: 5
Registered: ‎18-02-2012
Location: United Kingdom

Re: New software update for HOME PNDs - v9.400

At least you have something..all i have is a few mails apologising and a complemtory update that didnt work..one week on and still no live services..that garmin looks like a good deal..comon tomtom i thought you were better than this.
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