07-06-2011 09:19 PM - edited 07-06-2011 09:20 PM
2 weeks ago another poster wrote.
purchased a GO1005 at the start of April 2011 (46 days ago) and it arrived with map 8.55 (855.3019) installed. Once connected via my PC, the MyTomTom program and website offered map 8.65 (865.3243) as a download and the statement “Latest Map Guarantee: if a newer map becomes available for your device within 90 days of first use, you can download a free map here.”
I bought the TomTom for a cross Europe trip in the summer and want to have the latest map possible within the 90 days. I looked at these forums and learned that only one download is possible during the 90 day period and so I have deliberately not downloaded 8.65 and kept 8.55 on my device.
I gather that map version 8.7 is now available, I had expected to see it available for download on the My TomTom website as I haven’t downloaded 8.65, but I am still only being offered 8.65."
I would contact support if you still have questions !
18-06-2011 03:31 PM
So. I cannot get home.
The above Data is at least 10 yrs old. ABSURD
At least it let me change 'Forest Ridge Dr' to 'White Cliff' ... but now my street doesn't exist...
Not Worth Lifetime Updates!!!
10 + **bleep** Years not updated???
18-06-2011 03:43 PM
Yes I know streets that are not up to date but that is the region map that is given to GPS manufacturers . The Map Share Corrections usually take care of this but is not available yet.
That is a feature needed urgently.
18-06-2011 04:12 PM
Lemme see. DeLorme is GPS manufacturer. I can get home with them. Magellan is GPS manufacturer. I can get home with them. Garmin is a GPS manufacturer. I can get home with them. I can also get home with T-Mobile G2. I can get home with T-mobile My-Touch G3. I can get home using my Laptop with any number of apps, and GPS devices.
I can GPS tag photos with Sony and Nikon imaging devices.
But I CAN'T even find my subdivision with TomTom???
10+ years outdated???
With all due respect, I don't buy your explanation. I believe this is corporate arrogance.
If this was the only error in my region, I could accept that.
I CAN'T GET TO WORK 13 miles away because the data is wrong, and places the address a mile away!.
Thank the Lord I know how to get home, and to work, and don't depend on this lousy map.
This device was supposed to be a Father's Day gift for an 80 year old alert, sober, intelligent man.
He'd throw it in the trash, if I gave it to him. Now I gotta get another idea.
And tell my credit card company NOT to honor the lifetime map purchase, or the device purchase
while I attempt to negotiate a return to place of purchase.
18-06-2011 04:46 PM
Again with all due respect: Did you read my "posted Crap"? This was for a GIFT!
And I know where my rear is attached.
And your response, whether a TomTom associate, or just a fellow traveler like me,
is exactly what I meant by "corporate arrogance".
Do not assume I am an Ignorant newbie to the world of Hi Tech.
I just screwed up buying something requested for father's day because I did faulty research.
18-06-2011 11:33 PM - edited 18-06-2011 11:36 PM
Funny, you come here to rant. Most people with manners come here to help or get advice. You make a sarcastic post telling me how you don't buy my adbice which was an effort to help. You then make a list of GPSs that find your way home so why did you buy TT ? I can assure you most people come here to help or get help and I can assure you once map share corrections is working you can correct any errors you find. That is why others may be working.
No I am not a corporate associate !
19-06-2011 05:41 AM - edited 19-06-2011 05:42 AM
Map errors are frustrating when they happen to hit an area that's important to you. I've been thrilled that I can correct my local copy of my TomTom map -- something I could NOT do on my Garmin 755t (I don't know if Garmin allows that on newer devices?). Having the 1xxx and 2xxx devices be able to access community map error corrections will be great -- but for now, I'm really pleased that I can at least correct my own copy.
So far, in about 3,000 miles of driving, the map in my TomTom Go 2535 M Live has been more accurate than any prior map I've used. Not 100% perfect -- but remarkably so.
Out of curiosity, I thought I'd try pluggin a few of your neighboring street names into MapQuest. I tried Powhatan Lane, Forest Ridget Drive and Calvert Lane and found the neighborhood. Lo and behold, Mapquest is also only showing partial completion of Forest Ridget Drive. I was amused, as a matter of fact, to turn on the satellite image and see that it's up to date, even though the depiction of Forest Ridge Drive is not on the map. Map updates, to date, cannot keep up with all road changes around the world -- that just hasn't become reasonable yet from a cost or logistics perspective. GPS vendors have to choose who to partner with or acquire for maps. Some will have your neighborhood or destination mapped correctly, and some will not. I don't think there's a general consenus at this point that any one vendor's maps are significantly better or worse than the others. Whether you run into a map error where it bothers you is essentially a matter of chance.
Anyway - Here's what your neighborhood looks like in Mapquest:
19-06-2011 10:18 AM
Geano, you can report errors here: http://mapinsight.teleatlas.com/mapfeedback/index.