NAVIGATOR and MOBILE

[jalan]

I think that TomTom has a very small window of time where what you state above is true. The IQRoute and HDTraffic features of TomTom are NOTHING without user probes. Everyone knows that PND sales are in stiff decline in the US and TomTom did not have a large market share compared to Garmin to begin with. It was enough, however, to create a best in class feature in IQ Routes. But as the number of users decline, the accuracy and overall coverage of IQRoutes declines too. TomTom has a chance to stop that fate. They COULD have leveraged the tens of millions of people switching to smartphone navigation so that they had even more probes than before, to make their IQRoutes service even better. Instead, they've put all of their eggs in the iOS basket.

Obviously TomTom has no obligation to provide an Android solution. But what irritates me most is the behavior and public comments of their Senior Executives. On two occasions, over 2 years, TomTom's senior leadership has publicly stated a commitment to Android. Interestingly, they have also publicly stated that they don't believe the iPad is a good navigation device. What did they do? Supported the iPad and not Android. I think they made those public statements about Android so that customers teetering on the edge of abandoning TomTom for other Android solutions would "hold tight" and wait.

It is rather disgusting to me that TomTom's senior executives would speak publicly on two occasions about Android yet they let this thread, one of the largest on this forum, sit in total silence without any response from them.

[jalan]

There is a partial solution for all of us TomTom customers who are tired of waiting for an Android solution from them.  Switch to WAZE.

WAZE is not completely ready for primetime yet.  But it is amazing how the system learns over time.  It will give you some crazy routes some times in smaller towns, but by your continued driving with it, it will quickly learn.  It has a similar IQRoutes type feature that does time of day road segment speeds.

It doesn't yet support downloading of maps to your device.  But, at least users can contribute to building a true IQRoutes competitor while TomTom figures out what year it is.

Waze works on Android and iOS so there is a potential for a large user base.  It passed over 5 MILLION users this summer (worldwide).  If you give it shot, you must commit to using it for about 30 days before you can see the power of it's learning abilities.

[dood]

my live services ran out today, I won't be renewing them, I am a committed Android user now and when my TomTom PND dies or becomes useless in the short term I will not be buying another. Good luck TomTom another customer lost through sticking with old technology.

[soami]

Just want to say goodbye. As a longtime customer of TomTom I am disgusted by their ignoring of Android platform. I bought Sygic and finally finish with TomTom - for good. Like the vast majority of my friends. Happy New Year!

[lancemate]

Just wanted to add my 2 cents...

I am also no longer a TomTom customer, I have never owned a PND (I don't see why I should have another device to carry around when a phone does the job perfectly well.) I have however, used TomTom since my Nokia N95 about 5 years ago (which came with a seperate bluetooth GPS receiver.) I had TomTom on 3 or 4 WinMo devices and most recently an iPhone.

I have now switched to Android and was massively dissapointed to learn that TomTom promised an app last spring, and now refuse to tell their loyal customers what the hell is going on.

My galaxy s2 came with google navigation pre installed and I must say it seems excellent, I had always shy'd away from even trying software without offline maps because I assumed it would all to go **bleep** when you're signal goes - this simply does not happen, I've been using it for about a month and I've never once seen an unloaded map segment, even in rural areas. It seems really lightweight and launches instantly with no loading times, the search field seems really intuitiuve (just type a road name without a town and it finds the nearest one, or just type a business name etc..) You can go and star places on the full google maps on your PC and they are then available to navigate to on your phone. You can choose from 2-3 alternatives if there is traffic on your route instead of having to accept or deny the 1 choice you don't even get to preview on TomTom. And the maps seem really up to date (Some road layout changes down the road from work which were completed in November are already correct.)

There a couple of features missing that I did prefer on TomTom, you cannot see your current speed (not important), and it does not tell you how many minutes of delay are on your route (it just has a green, orange and red traffic light system for traffic.) It is still in beta though so I am confident more stuff will be added!

Oh and did I mention, IT'S FREE :-)

So long TomTom, I was a loyal customer for many years but you forced me to try an alternative product by falling behind the times, AND I PREFER IT :-)

[Graeme748]

If someone from TomTom is actually monitoring this forum, I think it is time to count the number of posts made in support of getting TomTom on the Android OS. It is obvious that there is huge support for this. Please, please, please can we have it soon? Along with many other Android users I lament that I cannot run Navigator on Android. I keep looking at the alternatives, but nothing yet has the complete functionality we al expect. Unfortunately, by the time TomTom delivers, it might be too late becasue while the alternatives are "not there yet", the gap is closing fast!  

[MJCBJC]

Now here's a joke - or it would be if it wasn't so pathetic.  TomTom obviously ignore the discussion groups except when it suits them.

Happy New Year - without a TomTom!

Sent to TomTom users today.....

>The TomTom team wishes you a very Happy New Year.

We would like to thank you for your continued support and share with you some of the key milestones we have achieved this year.

We are incredibly proud that in 2011 TomTom received no fewer than 456 awards and accolades for our products and services around the world. TomTom has been recognised as the world’s leading navigation brand by industry experts and has won “satnav of the year” in many, many countries.

We have selected some of the highlights from last year to share with you below.

Looking ahead to 2012, we remain committed to you and making your journeys the best we can. We will continue to invest and innovate in areas that make your journeys shorter, less stressful and easier than ever before. TomTom already has the most advanced navigation solutions available, from the freshest map to best routing technology and the best traffic information service. This year we will work hard to make sure that the best gets even better.

Your feedback is very important to us and we welcome your ideas and input. Please let us know what you think via our forum* and Facebook pages. Or you can post a review of our products on TomTom.com or Amazon.com.

Best wishes for the year ahead.

Your TomTom Team

[tskjaerpe]

Just to inform you. I am also out. Upgraded to another in—dashbord system. Will use Maze and Google maps on my mobile devices. Also convinced two of my friends to go for a non-TomTom system.

[Graeme748]

I'm running Sygic which is really very good. But I still want TotTom. When can we get it???

[MJCBJC]

I started this thread initially and am amazed that nobody at TT has had the sense, interest, concern, level of customer care or time (after all they aren't busy sorting out an Android option are they) - to post a current definitive response to this massive discussion (albeit one sided). Please TT let us know why you have failed us so badly and if you consider it too late to remedy the situation. If you were stupid enough to be tied down with an IOS contract just say so. If you intend catching up just say so. If you really don't care you can always carry on ignoring us. Come on prove us wrong - WE dare you!
PS If you need an Android TT BETA tester let me know.