New Traveler
Posts: 1
Registered: ‎25-12-2012
Location: United Kingdom

totally inacurate maps

Is anyone else in the UK having problems with addresses entered, I enter the address of a sixty year old housing scheme and it asks me to select a different number range e.g. I entered the number 32 in a street and it asked me to select a number between 2 and 25, but the street has over one hundred houses in it and has had since it was built in the early sixties????

Message 1 of 3 (258 Views)
Posts: 3,686
Registered: ‎07-03-2011
Location: Netherlands

Re: totally inacurate maps

Could you give some specific details about the location (via PM if you want)? Then I'll check if I can reproduce the issue. You can always report the issue using the online Map Share Reporter: Once the report is accepted, it will be implemented into a new map release (usually in 6 to 12 months).

Message 2 of 3 (256 Views)
TomTom Employee
Posts: 82
Registered: ‎26-11-2012
Location: Netherlands

Re: totally inacurate maps

[ Edited ]

Just to make sure that everyone's expectations are aligned. With regard to house numbers, one can of course report these problems on MSR but I would not guarantee even a 12 month turn around time on these reports. House Numbers are provided in house number ranges and not a set of individual numbers and these are surveyed. Depending on when an area will be resurveyed will obvisouly have implications on when house numbers in a particular area will appear. When they do eventually appear they are often not complete.....unfortunately this is a lengthy process to gather this information.

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