21-04-2012 08:29 AM
In french :
J'ai acheté un TOMTOM en 12/2011 et mis à jour la carte en 1/2012.
Or elle est toujours erronée : à Paris autoroute A13 : vitesse 110 au lieu de 130 (zone de radars) puis sur A12 110 au lieu de 130.
Autre remarque en Dordogne près de Bergerac : route à 4 voies absente (ouverte depuis plus d'un an).
Les zones à 70 en sortie de village sont en général ignorées.
Il n'y a aucune garantie de mise à jour des cartes :
La réponse de TOMTOM : Achetez (sans garantie) et faites la mise à jour !
Ce qui me semble tout à fait incroyable pour une des artères les plus empruntée en France.
Qu'en pensez-vous ?
21-04-2012 10:22 PM
21-04-2012 10:30 PM
We should all get together and start a petition to stop Tom Tom from stealing from their customers. If you pay for a service and do not get it , it is a scam. Maybe we can report this with all the signatures that we can gather and post it on Facebook and any other sites that will be seen by lots of people and prospective customers. I will start spreading the word and anyone interested in the petition can contact me .
21-04-2012 10:43 PM - edited 21-05-2012 06:12 PM
Oh - we care alright. it's why I'm here and on this Forum alone. You will have noticed that I speak in
terms of "we" and "ours" and chatting here I speak of us in the plural. - I've owned and worked wth
GPSr since 2005 for the company and a total of 20-odd years all-in-allIbut don t sahne fsrfnil;ty nbue well. You'll have honest answers. from me and the senior team and just members &honest friends who have knowledge or a particular
asI seeyemeinterest in the chat move in too It's a gret help, Our Senior usersos GFprum comtribute wonmer fywhnewn they FIPLIKKIERP POLONMD A TOUCJ EERAseiwoprdeomh posts as ab cc ujratyel as possib.ethnere' a dai dangerouc b rolgee (addte
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Edit: Good heavens I have absolutely no idea how this gobble-dey-**bleep** came into the post and I doubt that it was the cat on the keyboard : suffice it to say:
We do care
I have 6 years in formal data sourcing experience in our company and plenty more in surveying and maps in general
You'll get honest answers from me even though some may get me into trouble
It's a great help when we, as members of the MQF, contribute our respective experience
Senior Members of Discussions contribute wonderfully here and I'm very thankful for their input as well
22-04-2012 01:55 PM
I think you fail to realize what is being said here. You keep saying over and over that we don't have to participate, yet it seems that if we don't, nothing will get changed. People pay for a service, they expect it to be good. When I can turn on a 2 year old Garmin that has never been updated, and get a higher quality of map and search options than a brand new tomtom...well, I hope you get the message. I've seen older Garmin units (again, never updated) that have roads available that won't even show up on my tomtom. Have I tried Map Reporter??? Absolutely...and it wouldn't work. I followed the instructions but the options to add roads, streets, etc never were there. I have about 30 new subdivisions I could add, but the site doesn't work. Heck, the site won't even let me change my salutation from Ms. to Mr..
Yes, I know....I don't have to participate. I also don't have to use or recommend tomtom.
Instead of telling us how great tomtom is, and how our participation helps make it better, how about getting on the ball and doing it yourself like the majority of other GPS companies out there.