23-12-2011 03:26 PM
I purchased a TomTom instead of Garmin to see if their maps were any better. I loaded the latest maps onto my new TomTom and found that my address, a 5 year old development, isn't available. My wife's Garmin has our address available.
I guess my next GPS purchase will be a Garmin.
27-12-2011 10:27 PM
And the really sad thing is that they don't seem to care! If I were in charge of this company, the map team would be working OT getting their maps at least as up to date as their competitors!
28-12-2011 06:06 AM
I just came from a Garmin to a Tom Tom- I am not happy to see this. I found an error near my house and would like to get it corrected. It says to report it on your device and the next time it is plugged into you computer it will feed back that info?? I just read it here somewhere but I haven't tried it yet.
28-12-2011 12:43 PM
the error will get sent via your computer if you've still got an older device that's connecting via the TT Home application. Users of the myTT application cannot share their map corrections via the device and myTT yet.
However you'll be able to report the error via TT's Map Share Reporter Tool. I've made only positive experiences so far with reporting map errors via that tool.
28-12-2011 03:15 PM
I have reported items on Map Share also, only to see them as accepted, but no changes on the map as of yet, when all the changes noted can be verified on any mapping website as they are changes that were made YEARS ago by other map keepers. I am not talking about construction completed a few weeks ago that I noted and are still pending a month later.
29-12-2011 12:08 PM
when getting a new map every quarter the map is already about 3 months old due to the development time. So sometimes it might take some time until an error gets fixed. It also depends on how many people report the same error. If there are more people reporting the same error it will be checked faster than an error that gets reported by only a single user. So it might take even more than 3 months to get some errors fixed but from my experience most of the time the errors are fixed with the next map update or at least the second map update.
15-01-2012 07:13 AM
I found out how to report errors. I also found a button that I can add to the screen that allows me to mark for a future correction. Then I can do it from home on my computer instead of in the car.
21-01-2012 04:24 PM
While in General, I like my Tom Tom 640 Go Live, I do NOT like the fact that I am still forced to pay for updated maps each year when those who purchased not long after me have lifetime free map updates. Especially since the roads in my area (Central Missouri) are rarely if ever updated. I travel daily on roads that have existed for 10+ years and the TomTom still thinks I am driving in a "cornfield." I do not expect the roads ON a military installation to be updated, but the ones leading to it, yes. My old neighborhood- 10+ years old and not even on the TomTom- not even close. My new neighborhood -- parts of it are there. I have posted this in the past on the forums, in tech support when I had a problem with my services, but still the same.
Oh - and I DO use the error reporting feature and have all along.
22-01-2012 02:23 PM
Friends and I are on a 3-week driving trip in southern Mexico. Shortly before leaving for Mexico, I purchased and downloaded the Mexico maps. They worked well in Mexico City. But elsewhere they have been bad. For example, in Puebla -- Mexico's third largest city -- the location shown for out hotel was simply wrong. When I tried to enter the street address of the hotel (calle 5 sur 105) my Tom Tom would not recognize the name of the street. When I spelled the street name out (calle cinco sur), I was taken to the wrong part of town, 10 km from where I should have been. For another example, in Oaxaca, my Tom Tom said the street on which my hotel was located was unpaved. The street is in the colonial centre of Oaxaca and is completely paved; it has been paved for at least the last 50 years. For a third example, yesterday, coming from Oaxaca to Tuxtla Gutierrez, I wanted to take the toll road from Arriaga to Tuxtla. This road has been in operation for at least 3 years. My Tom Tom did not know about it and kept telling me to 'turn around when possible' or, worse, would have had me make turns where there were no roads to turn on. These are only three examples of many. All in all, the Tom Tom Mexico map is very seriously flawed and unreliable.