26-04-2012 05:17 PM
I input postcode NG9 3JN house number 230 (THE SHERWIN ARMS ON DERBY ROAD) but my TOMTOM took me beyond that address to one in the NG7 postcode area and said that I had arrived at my destination. I spoke to a Royal mail postal deliverer who showed me that I was in the NG7 postcode area and directed me back about 3 miles to the correct destination. A colleague of mine, also traveling from Leicestershire, using a different model of TOMTOM experienced the same issue. Will you please investigate or advise me how to overcome the problem. I am a fairly new user of satnav and not overly familiar with programming etc
Solved! Go to Solution.
26-04-2012 05:30 PM
please report this error via the online Map Share Reporter tool to TomTom. They'll verify your report and implement the correction in a future map update. It usually takes between 3-6 months, sometimes also 9 months for a report to be accepted and included in a map.
If you need that location more often I recommend setting it as a favourite.
26-04-2012 06:04 PM
03-05-2012 05:54 PM
If we haven't yet welcomed you to the Map Quality Forum then please feel at home here.
The issue of inaccurate Post Codes in our UK maps is known and has been reported but it will do no harm to pin this particular zone you mention, in Map Share Reporter (as has been advised) - more especially because of your research.
Lars' advice applies to all places one visits - even the one-offs because you never know ..... - take a poi "at the gate" as it were, give it a recognisable name and store that in Favourites. Remember then to backup your Nav Device regularly since you will hold valuable information then. If you do this by rote, you'll have a destination name to route to and a search in the map becomes superfluous. I do this and have done so for years. I have some 25 000 "own poi" taken in my travels - clearly I keep only the regular visited ones in unit and the rest stored off device in the computer and its regular backups. Selection is thus much quicker and is secure.
Am a little concerned at your inability to make an MSR contribution because I do think this is important for all of us. MSR will most usually open at or about your last location and if the zone in the map you need is off view then use the search feature (top right corner):
The 'Find Location' field will shift the map to your search string and then you can use the zoom function to get in close enough to specify "there be bad Post Coding in this zone". The MSR map can be shifted by clicking on it and dragging. I'm still quite new at it also and find I need a few clicks and zooms to be able to plant that pin
Choose a Field for your report (in this case use Other)
Once chosen, you'll see the pin. Drag it to the location you want and drop.
Job done! Hope this helps