Megalos
Posts: 2,954
Registered: ‎07-03-2011
Location: Netherlands

Re: Coverage in Latvia 68%

[ Edited ]

See this changelog. Only these NAV3 devices are able to download Map Share corrections. The other NAV3 devices will follow (see here: http://tomtom.com/16175).

 

Version 12.030
(GO LIVE Camper & Caravan, GO LIVE 1005 with serial numbers starting with ST, Via 135 or Via 130, Start 60)

  • You can now download Free Daily Map Changes from the TomTom Map Share community. To do this,  connect regularly to MyTomTom.
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TomTom Employee
Shorty
Posts: 688
Registered: ‎13-01-2012
Location: South Africa

Re: Coverage in Latvia 68%

[ Edited ]

I'm going to create a separate Topic for Nav 3 devices being able to pick up Map Share corrections - I certainly wouldn't be looking for this in a Topic titled Latvia AND we might to find a comfortable place for this within Discussions. It might already be there, It actuallly has a Map Quality bent and a Unit ability but we'll keep 'ours' here for a while.

 

See this new topic < http://discussions.tomtom.com/t5/Map-quality/NAV-3-Units-and-Map-Share-Updates/m-p/260233/message-ui... >

 

Edit:  Repaired the link :: Shorty

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My friends call me Shorty
The perfect digital map will always be a 'Work-in-progress'
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Outstanding Explorer
Janis
Posts: 76
Registered: ‎15-07-2011
Location: Latvia

Re: Coverage in Latvia 68%

@Shorty

 I have a question about the map coverage Latvian. When you create a map overlay Latvian which takes precedence? GPS points or google satellite?

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Neophyte Traveler
kurmucis
Posts: 3
Registered: ‎19-07-2012
Location: Latvia

Re: Coverage in Latvia 68%

Just a seeking what to do in following situation:

The location of our company on the current Google map (data provided by TeleAtlas, as far as I know) went wrong after a StreetView implementation.
We have several international companies as suppliers, who used Google Maps to show our location on websites.
I have made error report using Mapinsight service on the 5th of June - nothing happens (only automated answer).
Any easy steps to be taken further?
I understand the warranty policy of Maps service (i.e. "don't blame us"), but there must be the way.
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TomTom Employee
Shorty
Posts: 688
Registered: ‎13-01-2012
Location: South Africa

Re: Coverage in Latvia 68%

Hello kurmicus and welcome here.

 

First of all there is no Map Insight - ther is a new method available (and by word, much improved but can be increased in scope) available to make a data issue report (and new data as well).  It is the new reporting mechanism called Map Share Reporter - it is miles better than any of its predecessors and is the only means now of sending reports in to Tom Tom.  It can be found here <http://www.tomtom.com/mapshare/tools/>  If you will be reporting a POI (your company gate or front door if that's where visitor Parking is) then at this stage MSR falls short on these items but there is an "Other" field where one can still locate yourselves in the Map and then describe what data it is.  The minimum information for a POI would be Location by coordinate taken by GPSr; Name; Address (including the Province & country); telephone number; fax number; email address and finally your company website.  When you have the geo-location, taken by GPSr then it is important that this coordinate be included "everywhere" in the business.  This would be the true location irrespective of a map used to get to you -= not one scaled of Google.  By "everywhere" I mean obviously the website, but also Company Staff signature and then letterheads, delivery notes and orders - spread it around so on every document from the business will show a coordinate - ideally of the gate of Visitors Parking

 

I don't understand that Google Maps and their Street View went wrong.  Could you perhaps explain that for me please?  If you would give me the true GPSr taken coordinate and the coordinate that Google shows that would help too - I suspect a different coordinate format to be the issue here but let's see.

 

The map warranty I think has nothing to do with this case - it is there essentially as a protection to a Nav Device client to also keep note of signage and traffic conditions - and ignore the map if it clearly takes you in a wrong direction ... Like a van that turned off a road into a river bed because the GPSr voice indicate that :smiley's-happy:

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My friends call me Shorty
The perfect digital map will always be a 'Work-in-progress'
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Neophyte Traveler
kurmucis
Posts: 3
Registered: ‎19-07-2012
Location: Latvia

Re: Coverage in Latvia 68%

Hello Shorty,

 

thanks for fast and meanngful answer and sorry for my delay - this summer is full of surprises, but that's another storry.

 

In a hurry - probably this clarifies the things a bit: here is the link to map we used in our companies webpage - Raudas 3 .

When I created this, there was a streat above the A10 (with a dead end just 150ft on the left from where the marker is - on the light sandy square).

The marker is precisely on our gate (Raudas iela 3), the property with a gate at the sandy spot is Raudas iela 5.

You could check, that searching by adress, one are taken to location south from the A10 - where our competitors shop is located :smileysad:.

Does this clarify the things?

 

WBR, Janis

 

 

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Megalos
Posts: 2,954
Registered: ‎07-03-2011
Location: Netherlands

Re: Coverage in Latvia 68%

[ Edited ]

You can make a MSR report if you want: tomtom.com/mapshare/tools. As far as I know, you can't report the error using Google Maps at this moment. Maybe Google will add this feature in the future. Is the situation below correct?

 

raudas_iela.png

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Outstanding Explorer
Janis
Posts: 76
Registered: ‎15-07-2011
Location: Latvia

Re: Coverage in Latvia 68%

Prezentācija1.jpg

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Neophyte Traveler
kurmucis
Posts: 3
Registered: ‎19-07-2012
Location: Latvia

Re: Coverage in Latvia 68%

[ Edited ]

Thanks Megalos and Janis - the real life is as in the maps You presented.

 

Just curious - what will happen regarding the wrong location case we discussed above?

 

It's 2 months since I filled the form in MapInsight, still there is only first mark checked - so the problem is even not recognised officially.

As it is directly related to our bussiness, right now we are starting to seek the possibilities for the reaction.

It's anything but funny to read the ads about "the maps helping Your bussiness"...

 

Any ideas?  

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Megalos
Posts: 2,954
Registered: ‎07-03-2011
Location: Netherlands

Re: Coverage in Latvia 68%

MapInsight is an outdated tool and is not used anymore. The best way to report these things is to use the new online Map Share Reporter (MSR) tool (see the link in my previous post). You can then track the status of your report. Once the report is accepted, it usually takes about 6 to 12 months before it's implemented into a new TomTom map that everyone can download. If you have problems with reporting the problem using MSR, please let me know. I'm not sure how to report the problem to Google though. 

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