Map quality

[bvandekamp]

As first im using http://www.tomtom.com/mapshare/tools/ in the dutch language.

I'm trying to report a map correction for my company but I cant seem to find anything to report it.

The help file tells me that there should be a report button but I can't find it anywhere on the page.

The Map itself works fine and I can search for the places.

[Megalos Exalted Voyager Expert (Map quality)]

You have to login first. Then, you can make the map reports. 

[bvandekamp]

I am logged in but the area to the left of the map, under de text Map Share(tm) Reporter stays empty.

[Megalos Exalted Voyager Expert (Map quality) · Accepted solution]

Which browser are you using? Maybe a Ctrl+F5 helps to refresh the page. Could you make a printscreen?

[bvandekamp]

We use Firefox here but now Ive tried the same with Internet Explorer I see lots of buttons appear in the area that was first white.

The problem is solved thank you!

[Megalos Exalted Voyager Expert (Map quality)]

Okay, thanks for sharing your solution :-). You're welcome .

[LeeC]

I've just found the same thing, in that Chrome (Version 26.0.1410.64 m) just displays a while panel where the reporting buttons should be, but Internet Explorer (V10.0) works OK.  The help page for Mapreporter claims that Chrome is supported, but this doesn't appear to be the case.

I'm also finding that when I try and submit a report, I get "report failed".  I've tried multiple times now and still it fails.  This would be a good facility, if it worked!

Lee

[Zsolt Elite Voyager]

Have a look, when it says failed, log out, and log in. The report will be there.

[LeeC]

Ah, so it is. Thanks for that, I presume the report did not get delivered because of the error message.

Lee