Map purchasing

[JohnCubby]

Is this a common issue?

I have attempted to update my tomtom go 710 numerous times over the last few weeks with the same result each time.

Every time I hit the "Confirm Purchase" button, I get a message stating that "The internet server had an internal error. It may be a temporary problem. Please try again later." and cannot make my purchase.

I've tried it on different computers etc. with the same result and was wondering if this is a common issue/something wrong with the tomtom servers?

Thanks in advance.

[mdewitty]

I have the same issue here in the USA - last three days have tried a total of 6 times. Using a mac on OS 10.7.3 and unable to purchase and install map due to the same error message. I have not tried a different computer.  Anybody from TomTom out there to help?

[Zsolt Elite Voyager]

It might be TT server issue. The same can happen if your maps are really old and you want to purchase update service, or there is not enough space on the unit.

Best to give a call to CS as each case might have different reason.

[JMCL4450]

I've been experiencing similar issues, I believe they have had a fire recently at their HQ this may be the under lying issue, i have asked the question this evening.

[Zsolt Elite Voyager]

It wasn't at TT, around the Vodafone Data Centre there was, but affected the LIVE services "only".