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Apprentice Explorer
BadgerBalls
Posts: 4
Registered: ‎02-05-2012
Location: United Kingdom

UK Support telephone number?

I tried ringing their technical support on 020 738 7544 and got through to the menu system, opted for tech support then waited 15 mins on the phone with no answer. I find it hard to believe that a company you would expect to be pretty large has such a naff system. Is this normal or am I using the wrong number?

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Elite Voyager
Elite Voyager
dhn
Posts: 12,375
Registered: ‎01-03-2011

Re: UK Support telephone number?

There is this one:

0845 161 0009

 

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Zsolt
Posts: 21,272
Kudos: 2,387
Solutions: 554
Registered: ‎16-10-2011
Location: United Kingdom

Re: UK Support telephone number?

[ Edited ]

You called the right number, but their lines are much busier than usual. The 0845 number would take you to the same place.


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Novice Explorer
girlanne227
Posts: 5
Registered: ‎17-05-2012
Location: United Kingdom

Re: UK Support telephone number?

I am the same its torture time wasting
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Novice Explorer
girlanne227
Posts: 5
Registered: ‎17-05-2012
Location: United Kingdom

Re: UK Support telephone number?

help please give me a correct phone No

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Zsolt
Posts: 21,272
Kudos: 2,387
Solutions: 554
Registered: ‎16-10-2011
Location: United Kingdom

Re: UK Support telephone number?

020 7387 5444


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Actual devices: GO 820 Top Gear Edition, GO 825, Start 60, One XL, GO 600, GO 1000, VIA 120, VIA 135, TomTom Android; Old devices: TomTom WM, GO 530, XL IQ Routes LIVE
How to contact TomTom's Customer Services (link)
TomTom's Customer Services numbers (thx Niall) (link)
How to soft reset your device (link)


I am NOT a TomTom employee, just a user like others.
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Novice Explorer
IanHeighton
Posts: 3
Registered: ‎22-05-2012
Location: United Kingdom

Re: UK Support telephone number?

If I had wanted to listen to Boney M for umpteen minutesduring a call to Customer Services I could have downloaded from ITunes much cheaper.

 

Had a simple question as I WAS considering upgrading my old GO 500.  Might as well forget it now (although I have just bought the Canada USA maps).  Obviously TomTom don't need repeat business. This will be my 3rd TomTom (not including those that I have recommended to others). NOT IMPRESSED with Customer Service.

 

Ian H

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Novice Explorer
IanHeighton
Posts: 3
Registered: ‎22-05-2012
Location: United Kingdom

Re: UK Support telephone number?

If ALL else fails try 0031 208501004. This put me straight through to Amsterdam Customer Services and the call was answered within 60 seconds. That's where all the UK calls are transferred to. Hope this helps a bit. And I did not have to listen to Boney M....!!!!!!! Ian H
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Apprentice Explorer
ClarkMaK
Posts: 18
Registered: ‎03-06-2012
Location: United Kingdom

Re: UK Support telephone number?

 

 

The numbers  0854 161 0009  and 0031208 50 1004  are now not available

 

Why is it so difficult to contact Tom Tom ??????? apart from using a 09 number

 

Rider communication issues, anyone help??

 

the unit works prefect when connected to the charged mount, but if I connect the charging cable, it asks me to to connect the *Car Hands-Free Kit*  and I get no more blue tooth coms to the Cardo Scala G4 head set

 

Any suggestions welcome.

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Apprentice Explorer
ClarkMaK
Posts: 18
Registered: ‎03-06-2012
Location: United Kingdom

Re: UK Support telephone number?

this 0031 number is now not available
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