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kurtbo1533
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kurtbo1533
Posts: 1
Registered: ‎02-04-2012
Location: Denmark

Map update, GO700

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‎02-04-2012 10:13 AM

On March 28 i bought the update Western & Central Europe

(Order nr. 320435308 - Invoice nr. EU2012-0409996)

After installation I discovered, that the map does not cover Croatia.

As I am going to spend 2 months in Croatia in May and June, I will b missing card of this country.

How can this problem be solved?

 

Regards

Kurt Bo

 

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Zsolt
Posts: 13,097
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Registered: ‎16-10-2011
Location: United Kingdom

Re: Map update, GO700

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‎02-04-2012 01:44 PM

I'm afraid since you've downloaded the map, you can't claim a refund anymore. Wondering if TT customer services could help, but don't take it for granted.

Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013 (YouTube link)




I am NOT a TomTom employee, just a user like others.
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