Map purchasing

[kinkong]

thank gog i saw this discussion page i was just about to update and thought the same i could buy a new one at nearly the same cost are they crazey????? iam now going to have a look at the garmin devices as i here the maps are alot cheaper seeya tom tom .

[Not_Travelling]

Hope it helps save you some cash....

[dsevart]

I totally agree... the roads do NOT change that much and with the number of other companies producing GPS devices, I can not see how TT can justify the cost to update the maps.  I got my TT as a Christmas present and really love to use it.

I also have a GPS system that is built into the dash of my Dodge Caravan.  This factory installed GPS runs off of a CD, which Dodge wants to to buy a new one for $200.  Needless to say, I am still using the original disk as I am not going to pay $200 for a new one. I just used it last week to drive all around and through Dallas Texas and we did not get lost. (I wanted to use my TT, but it could NOT get a GPS signal... that is anopther story, which has been fixed)

I think I'm going to see just how long I can go without an update until the prices come down.

Spoiler

[Not_Travelling]

dsevart,   good idea, the navigation companies that do incar systems as in your Dodge , all suffer from corporate thinking..."these cars are mostly least by bussineses so they will pay for upgrades and no one will notice." !! Mercedes do it, their disc is much the same price.

[StomStom]

My One2nd cost 250 euros in 2007, without any subscriptions.

Then came a second hand Go720c and 1Y HDT Receiver + new map cost 250 again (+lots of toothpicks...).

Recent (11-2011) Via Live 120 with maps till 5-2013 and live till 11-2013 cost 270 euros (+dentist bill).

Admitted, TCO (is down for A serviced box but) remains high if compared.

The Hard&Soft options silently gone from the top range do not plea for them either.

It's now more tricky than it has tricks...

If I didn't need HDTraffic (@100k*km*y), I wouldn't even think about current TT's.

Fresh maps make the device run faster.

[Not_Travelling]

I know, you know what you are saying here, but it is obvious to me that I do not get out enough these days! All I understand are the last two lines...thanks for contributing your views.. :-)

[Not_Travelling]

Latest sale is new map +4 updates for £74.95 up to 50%off, still too much. £37.47 =£7.50 per update.

THis is not reasonable to me and it is a sale!!!

[Nickietam]

What are TT thinking about when they set prices for map updates?   These are extortionately priced and represent very poor value for money.  Because of this I have ditched my TT device and purchased a sat nav application to run on my Phone.  It costs less than £2.00 and I have been using it extensively now for several months.  It is excellent and has not let me down once.  And it also has speed camera info.  It may not be as slick as TT but it does the job very well indeed and for less than the price of a cup of coffee it is a winner for me.  Now I appreciate that not everyone has a smart phone  but if you are prepared to shop around, a new sat nav device with up to date maps can be bought for not a huge amount of cash.  I used to be very loyal to the TT  brand but not anymore.  Looking at the other posts in this forum, I wonder how many customers TT will have to lose before they re-think their pricing policy.  Greed and arrogance have caused the downfall of many a good company.  Could TT be next?

[eagle3]

They are not thinking is the reply to your question. Not long before they go down. Just look at their share prices. That tells all.

[Caralho]

Dear Tom Tom Marketing Director.  I can buy a refurbished Tom Tom device, a model newer than what I own that happens to also include free lifetime map updates, for one half the price of your map update for my device.  I can buy a device from your largest competitior, new, with all the features I now have, for little more than one half the price of one map update.  That has left your current customer base, people who have invested in you, irate, angry, and with no possibility of every buying a Tom Tom devcie again.  As that a good marketing strategy?  Of course not, but it gets even worse.

A key marketing question: Who is buying your map updates?  The answer should trouble you, it's only that part of the populiation who are very stupid, perhaps the bottom third in intelligence scores.  With your absurd map update prices only make sense to very stupid people, and I suggest that you will not prosper if you assoicate the Tom Tom so strongly with stupididy.

And Mr. Marketing Director, I would STRONGLY suggest that you avoid letting your CEO see these messages, because this kind of stridently negative feedback from your user community is exactly what you were hired to avoid.

Sincerely,

A Former User (who just threw a perfectly good device in the trash because it's the "Tom Tom" brand and is telling all his friends to avoid the Tom Tom brand like the plague).