Reply
New Traveler
kjaakon
Posts: 1
Registered: ‎25-04-2011
Location: Norway

Maip download failed .. How do I restart download ?

My order of updating map went though  and the payment is done..

 

But when downloading the map the download failed.

 

How do I restart the download  ?

 

 

Message 1 of 2 (500 Views)
Please use plain text.
Elite Voyager
Elite Voyager
dhn
Posts: 12,714
Registered: ‎01-03-2011

Re: Maip download failed .. How do I restart download ?

Supposedly, when you click 'download', it should start where it left off.

 

If that doesn't work, use Explorer to go here:

C:\Documents and Settings\yourname\My Documents\TomTom\HOME\Downloads\complete\maps\ and rename the folder I highlighted to Downloadsold.

 

That should force a new download of the map.

-------------------------------------------
I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
Message 2 of 2 (499 Views)
Please use plain text.