I agree. TomTom is falsely advertising on the boxes of the units. I am going to call my local News. We need to get them to quit putting that on there packaging. It is very misleading!
Quit false advertising. You know people think they get lifetime maps when the read that on your box. We all need to get a Class Action suit. I will never buy another TomTom!
You phone customer support and provide them the code in the box if you have a model with lifetime maps. And you get them.
What are you ranting about????
------------------------------------------- I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....Please ask questions in the forums here, not by Private Messaging (PM)
Well, first thing I see that you have so much time to expend fixing the problems that your GPS has. Secons, when I am buying a device I hope I am not buying something that makes me loss my time. So it is all about.
Anyway, thanks for your suggestion about calling support and for your bias comment. Please remember at the end, the client always has the reason
please call TT customer support and explain the problem. You'll have to provide the code and some proof of purchase and then they'll activate the service from their end.
So, even though I registered the product, jumped through all the hoops, I have to hold onto the receipt for the rest of the life of thise device to get the life-time maps clearly plastered all over the box.
you need some proof that the device is yours and that it came with lifetime maps. Often it is enough to send CS the code in combination with a picture of the box but some representants might also like to have some proof of purchase (I think to see that you didn't steal the device). Therefore I recommend keeping the receipt in the box of the device or at the same location as your code. Then you'll always have it handy if needing it.
