21-06-2012 11:28 PM
Got a lousy service from Tom Tom when updating a map. Been wating forever for the order to be processed ...
Solved! Go to Solution.
22-06-2012 12:14 AM
22-06-2012 12:26 AM - edited 22-06-2012 12:47 AM
Thank you for yout reply. I am a programmer, I have done many sites, and software. I can surely say this buying gateway has serious issues. Nowadays the simple thing we can do in development is payment gateways, the infrastructures are already bult and we only have to connect the "wires". So digital products (like this one) should be downloaded immediatly. By the way, I bought the map via Tom Tom home. ANOTHER FAILURE ... It is a menu nightmare, for instance everytime you choose to had a point of intereset we can only choose one at a time ... so you have to do the processo all over again just to choose the next one, full of other bugs that should have been reported by the SW certification team.
22-06-2012 12:38 AM
I am downloading the map now. Another unreported bug. It seems you have to shutdown Tom Tom Home and login again to be able to receive the map update. If is an expected procedure would help being in Order FAQ.
Lets see what comes next
22-06-2012 07:14 PM
You have been lucky to get onto TomTom Home - I have given up in frustraion
