I received a Via 1405 for Christmas, 2011 and registered it in Jan, 2012. I also received a free map update dated 11/2011. I have since used my device in St. John's NL and I'm told that many of the newer streets constructed in the last two years are on my maps. Therefore, I considered my device well up to date in maps.
Recently I tried to program an address on Water Street in St. John's and discovered that, according to my device, Water Street doesn't exist. Now, as most newfoundlanders know, Water Street in St. John's, NL is THE OLDEST STREET IN NORTH AMERICA. The very first maps of St. John's show Water Street. My device has an obvious defect in its maps.
With this information I called Support who then confirmed that Water Street is on the newest map and that I'd have to purchase a new map. If it didn't show a street newly constructed in the last year or so or a side street that very few people know about I'd understand that I'd have to purchase a revised map to see them. This however is Water Street in St. John's, equivalent to Bloor Street in Toronto! It's a case of purchasing a device with a defective map and having to purchase an updated map to override the defect. That makes no sense.
Can someone please confirm that the USA_Canada v880 maps have Water Street in St. John's, NL Canada. Thank you.
