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Neophyte Traveler
shuoli
Posts: 3
Registered: ‎24-06-2012
Location: US;

Can I use Tomtom Via 1605TM Touch Screen GPS in UK and Germany

I got a Tomtom at my local costco. It has US Canada maps, but not UK and Continental Europe maps. Can I use it when I am on vacation in Europe next month?

Shuo

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Zsolt
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Registered: ‎16-10-2011
Location: United Kingdom;

Re: Can I use Tomtom Via 1605TM Touch Screen GPS in UK and Germany

As long as you purchase the EU map, yes you can. Just in case, have a look in the settings, switch maps menu. You might have it (if it is a world whatever edition). Otherwise, get a micro SD card (4 or 8 GB), and you can purchase the map online.

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Neophyte Traveler
shuoli
Posts: 3
Registered: ‎24-06-2012
Location: US;

Re: Can I use Tomtom Via 1605TM Touch Screen GPS in UK and Germany

When i just about to purchase, I ran into this:

When you download your newly purchased map, it will replace the map on your device, if there is not enough memory on your device to fit them together. You can re-install the original map at any time. If your device has a memory card slot, you can install your map(s) on a memory card.
 
Now my question is
How do i find out the availbale memory size?
Can I restore my device to original spec with life time USA, Canada and Mexico map update when I return to USA?
Is there a speed penalty when map are store at micro SD?
 
Shuo Li
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Zsolt
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Registered: ‎16-10-2011
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Re: Can I use Tomtom Via 1605TM Touch Screen GPS in UK and Germany

On the TomTom website, top right corner, MyTomTom, Manage Content. That will show you the available space.

 

I'm not with you on the speed penalty question though.


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Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Neophyte Traveler
shuoli
Posts: 3
Registered: ‎24-06-2012
Location: US;

Re: Can I use Tomtom Via 1605TM Touch Screen GPS in UK and Germany

I am trying to create a mytomtom account and activate the promotion code. After I entered teh Promotional code and cilck activate, I got the following message:

 

The activation code you have entered cannot be used due to incompatibility with the installed application version.
 
Again I am using  VIA 1605 from Costco.
 
Shuo Li

 

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Zsolt
Posts: 12,441
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Registered: ‎16-10-2011
Location: United Kingdom;

Re: Can I use Tomtom Via 1605TM Touch Screen GPS in UK and Germany

You need to call customer services to activate it for you.


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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Elite Voyager
Elite Voyager
dhn
Posts: 7,087
Registered: ‎01-03-2011

Re: Can I use Tomtom Via 1605TM Touch Screen GPS in UK and Germany


Zsolt wrote:

On the TomTom website, top right corner, MyTomTom, Manage Content. That will show you the available space.

 

I'm not with you on the speed penalty question though.


There is also a bug on both the US and Canadian sites listing the memory size in the specs tab. It just says 'yes' for internal instead of the 4 gb size.......

 

I believe the poster is asking if data retrieval by the unit will be an issue if the map is on a sd micro card instead of internal.

 

If a user gets at least a class 6 speed ration card, there should be no problems...

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Zsolt
Posts: 12,441
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Solutions: 377
Registered: ‎16-10-2011
Location: United Kingdom;

Re: Can I use Tomtom Via 1605TM Touch Screen GPS in UK and Germany

@dhn: That's a different issue. The Manage Content page shows what is used, what is available on the device/memory card, not the product description. That would tell if there is any space left for the new download, or if not, you know it will go to the memory card.


Tip: Help others identify useful content by clicking the kudos thumbs, and by selecting the best answer to your question as the accepted solution


Report map errors (MSR Tool - link)
Device: GO 820 Top Gear Edition; App: 12.065
Update tips in general (link)
HOW TO CONTACT TOMTOM'S CUSTOMER SERVICES (link)
TOMTOM'S CUSTOMER SERVICES NUMBERS (thx Niall) (link)
How to soft reset your device (link)
TomTom Launch Event 2013...it will blow your mind... (YouTube link)




I am NOT a TomTom employee, just a user like others.
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