Map purchasing

[LLM]

I just bough my TomTom VIA 1500 (Model 4EN52 Z1230) serial number BL3192G95058.

The first day I used it, I connected it to MyTomTom, and used my activation code to obtain "lifetime" map update.

The activation went OK and I downloaded the latest map.

After a few days, I received a message for update my maps, so I reconnect to MyTomTom, and surprisingly it says that maps can be downloaded for 90 days only.. So I checked my activation status and it seems that I have NOT activated the device. This is an issue, because I DID activate the lifetime map update, but then I threw away the activation code, since I thought I would not need it anymore.

What can I do to restore my lifetime map update??

I tried to find a phone number to call on the website but I was unsuccessful.

Please advise.

[Zsolt Elite Voyager]

http://discussions.tomtom.com/t5/How-to-use-the-forum/How-to-Contact-support/m-p/292358/highlight/tr...

[Alanking]

I bought a map update and have a receipt so its paid for. Cant acheive the download to my Via 180 [BH3201C06059] even though the connection is OK. Seems I may need an activation code which I now dont have. How do I get one/it.

[dhn]

Call OZ support for help: : 1300 135 604

[VeryOldDad]

I have no idea what my activation code is and the website does not explain.  I have a password but that is all I have.  Help please.

[dhn]

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