28-03-2012 03:39 PM
Hello - I am having trouble updating my map on my Go 2535 Live through MyTomTom. I connect the device to the computer and it recognizes that there is a new map available. When I try to download it, it asks me if I'd like to replace my old map with the new version. When I click "Yes", I get an error message that says there isn't enough memory on my device to install the new map. Anyone else having this problem? Any ideas?
Thank you very much... I can't figure out how to delete my old map though MyTomTom.
Solved! Go to Solution.
28-03-2012 03:59 PM
Can you check and post here which map is installed on your device and which map is offered to you via MyTomTom ?
28-03-2012 04:02 PM
There is an ongoing bug on TT's map servers whereby users are offered maps they already have. Could be the issue here.
28-03-2012 04:22 PM
28-03-2012 10:32 PM
I have just purchased a updated map for £39.95. I too cannot load onto my device as it says there is not enough memory, this site is really hard to get round as I cannot find where I can get a bigger memory card from, completely useless buying this update if I cannot use it...please can someone help me....TomTom if you are there let me now by answering this question as you took the money quick enough so hope your response is the same!!!
30-03-2012 04:46 PM
01-04-2012 02:13 AM
Do Ihave to buy a new card with more memory for my latest update?
I have just purchased the updated map and can't download it. I must point out my present card came with my Tom Tom when I purchased it!
If I have to buy a new card where can I purchase it?
01-04-2012 01:09 PM