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Apprentice Traveler
ruiromba
Posts: 2
Registered: ‎18-06-2012
Location: United Kingdom;

TomTom downloading and installation

Hello,

 

A frien of me has lended his GPS.

 

My friend has is own user at www.tomtom.com

 

I went to the www.tomtom.com and bought a new map, I've created a new user for me at www.tomtom.com

 

I've received an e-mail with Payment confirmation & usage instructions

 

However when I follow the instrutions anda can't understand how can I download and install the map on my GPS's friend.

 

Is there any problem if a GPS is registered with an user and buying a map with another user?

 

I have urgency ont his because I'm going to travel in a few days

 

Best regards,

 

Rui

 

 

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Elite Voyager
Elite Voyager
dhn
Posts: 7,016
Registered: ‎01-03-2011

Re: TomTom downloading and installation

Did YOU purchase the new map using tomtom.com and logging in with the email/address you created for the unit? Did you try to 'update my unit' and see no map offered? How about 'Add voices/maps'??

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....Please ask questions in the forums here, not by Private Messaging (PM)
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Apprentice Traveler
ruiromba
Posts: 2
Registered: ‎18-06-2012
Location: United Kingdom;

Re: TomTom downloading and installation

Hello,

 

I've managed to install the map's.

 

In TomTom Home I was log with a user that was differente from the user that I used to bought the map.

 

After using the correct user everything went fine.

 

Thank you for the reply on my post.

 

Best regards,

 

Rui

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