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New Traveler
Willmac
Posts: 1
Registered: ‎05-03-2012
Location: Ireland

Retrospective map download

Due to illness I forgot to download at least the last 2 of the series I purchased.   I got a notification this morning to download but nothing happens when I go through the motions.  My purchase record shows 'completed'.   Am I blocked from downloading retrospectively?

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Novice Explorer
OblMercator
Posts: 1
Registered: ‎05-03-2012
Location: Switzerland

Re: Retrospective map download

I have the same problem.  I bought a subscription one year ago for updates to map coverage for western Europe for a TomTom 1005.  This was quite expensive, but since then I have not succeeded in downloading a single map update!  The new Mac software "MyTomTom" should never have been released in its state.  The old "HOME" software that I used on an older TomTom 920 worked fine.  The maps on my TomTom 1005 are now 17 months out of date, and although I recently received another email from TomTom letting me know that my last update (4/4) is now available for download, that is sadly just not the truth.  TomTom needs to drastically improve the quality of their Mac software.

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