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Novice Explorer
Brian73
Posts: 7
Registered: ‎12-05-2011
Location: US

PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

Can any anybody tell me whats up with the promo code that after I enter it and hit continue it says code not valid?

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Retired Employee
Najib
Posts: 300
Registered: ‎15-02-2011

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

Hi Brian73,

 

Is this still occuring for you? I will take the feedback internally as it should be resolved.

 

Would it be possible to check the code several times to ensure it may be working appropriately now? Thank you in advance!

 

- Najib

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Novice Explorer
JGRAVES11
Posts: 5
Registered: ‎27-05-2011
Location: US

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

i cannot even find a place to enter the code

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Elite Voyager
Elite Voyager
dhn
Posts: 12,142
Registered: ‎01-03-2011

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

Log into tomtom.com. At the right side of the screen is a green button, "MyTomTom". Click on that, enter your email address and there is a menu item for the Activation of the promo code.

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I am a moderator at Tomtomforums.com, an independent community of Tomtom customers. .....I am not a TomTom employee.
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Novice Explorer
Cute_Tall
Posts: 3
Registered: ‎11-05-2011
Location: US

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

I am really suffering with my Tomtom VIA I guess it's the worst GPS I ever got!! I even can't update my mpas!! :smileysad:((

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Novice Explorer
JGRAVES11
Posts: 5
Registered: ‎27-05-2011
Location: US

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

Following those directions causes it to put in the Serial number not the promo code.  I finally registered with the promo code by not plugging in my Gps.  Then I plugged it in and now it is just saying that it is busy but the Gps screen is acting like it isn't even plugged up.  This software is not very good.  

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Master Traveler
rpowell52
Posts: 4
Registered: ‎29-05-2011
Location: US

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

I have the VIA 1405M and have to use the new MyTomTom update software which seems to use Internet Explorer. TomTom Home which I use for my One XL won't even see the device attached. I have Internet Exploroer Ver. 9 on my computer and you dont even get a place to enter the promo code as another user described here. I copied and pasted the URL into Firefox and then the screens work OK but when I enter the promo code in I just get the error message.

 

The activation code you have entered cannot be used due to incompatibility with the installed application version.

 

Whats going on? Looks like IE9 is not compatible with new MyTomTom. The bottom line is I can't get my lifetime maps promo code to work.

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Master Traveler
rpowell52
Posts: 4
Registered: ‎29-05-2011
Location: US

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

Any chance your using the newest Internet Explorer Ver. 9 ?  I have the same problem using IE9 and using Firefox I can enter the code but TomTom won't except it, I just get the error

 

The activation code you have entered cannot be used due to incompatibility with the installed application version.

 

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Novice Explorer
JGRAVES11
Posts: 5
Registered: ‎27-05-2011
Location: US

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

I am using a mac.  Both safari and firefox, about the same results.  I am hoping that maybe they will fix these issues soon.  Other wise I will be returning my tom tom and using another brand.  

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Apprentice Traveler
wags329
Posts: 2
Registered: ‎08-05-2011
Location: US

Re: PROMO CODE FOR LIFETIME TRAFFIC & MAPS FOR TOMTOM VIA 1535 TM

i USED GOOGLE CHROME AND MY CODE FINALLY TOOK.  mY PROBLEM NOW IS THE SUCTION CUP IT WONT STAY LOCKED!  iS THERE A PROBLEM WITH THE SUCTION CUP?

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