28-06-2012 11:46 AM
I recently downloaded a new map for my existing device (Live XL IQ Routes). I have successfully installed the map and under "My XL", the total number of maps showing as installed on the device is 2 - the original UK one and the new one (New Zealand). Both are named in the list.
However, when I go "manage maps - switch map" the only option showing is the original UK map, the new NZ map is not there. Anyone else have this problem or a fix for it?
Any and all assitance greatly received.
Solved! Go to Solution.
28-06-2012 01:15 PM
28-06-2012 02:59 PM
I have the same problem, but with the map of Italy. So far the advice I have received from technical help has not resolved the problem.
28-06-2012 03:02 PM
Tried resetting your unit?
28-06-2012 05:42 PM
28-06-2012 06:37 PM
29-06-2012 08:28 PM
Hi again. Have tried the flash tool nearly 10 times and still has no effect. Have tried removing and re-installing the new map - still not visable. Any other suggestions?
29-06-2012 08:34 PM
What happens, when you go to Operate my Device in HOME? Can you change it there?
29-06-2012 10:23 PM
Hi. After spending this evening uninstalling and reinstalling the map, running windows bug fixing tool and deleting and reinstalling tomtom home I now have it showing on tomtom home when I go to 'operate device' but it is still not visable when I unplug the device from the computer.
Any other thoughts or suggestions greatfuly received!