10-04-2011 12:54 PM
What model do you have and what version of Home are you using, Home 2 or MyTomTom (which should ONLY be used for 1X, 2X or Via models)?
10-04-2011 03:12 PM
You are using the wrong version of Home. The MyHome 3x is only for 1X, 2X and Via models.
Get the proper application from here: