21-05-2011 11:09 AM
I have just bought a map of France for my holiday starting on Tuesday. TomTomHome says I have the map on my SD card, but the car Carminat does not seem to see it. The car did download the latest application only 30 minutes earlier, so I know comms with the SD card is good.
Customer support from TomTom UK does not use a telephone on Saturday, so I am very nervous about being ready for Tuesday 5am.
24-05-2011 11:29 AM
Did you happen to succeed in installing and viewing the map on the SD card? Does the device state "No Maps Found"?
It may be that the map had a download corruption (invalid authentication certificate that was downloaded) and it will have to redownload. Please follow the instructions listed here: http://www.tomtom.com/9838
Hope this assists in getting it all working for you!