22-06-2012 04:50 PM
I installed "Western Europe map v.8.90" on my new GO Live 820
With a lot of trouble, but I have been able to resolve with the help of the support pages.
But the update service indicates another map is also available for download :
"Map of Western Europe" but this map is only 1/3 the size of the other map 944.5 MB.
Why are there 2 maps available and should I install the smaller one as well?
I've had Navigator7 before, maybe the system assumes wronly I owe now 2 devices :
Navigator7 and GO Live 820... which is no longer true. My accoount with TT already exists for years.
PS. 1 remark, I hate it when I have to post a question on a Forum for this.
Solved! Go to Solution.
22-06-2012 04:53 PM
Why do you hate posting? This forum is for gettings questions answered.......
Anyway, if you registered the new unit using the same email address as your older device, indeed that may be the case. An old map offered that is not meant for the new device.
That's why it's strongly advised that each device be registered with a separate email address
22-06-2012 07:14 PM - edited 22-06-2012 07:18 PM
Its not meant to comment on the speed and helpfulness of the fellow forum members.My compliments for the speed of answering. You confirmed my own idea...
I only dont like it when a vendor, makes you dependent on forums, while questions should also be answered by Customer Service or Support.