Map installation

[Shan]

I have the exact same problem.  I usually just leave my plugged in overnight.

[protogeoff]

The "get a new tomtom" argument is b.s.  I have a fairly new 1535 and it still takes almost 3h to update.  TomTom is just making excuses and I'm sure they know why... whether it's a poor architecture design or a website fault.  I'd like them to tell me how I can download a high definition episode of Top Gear in 15 minutes using bit torrent yet with the same internet connection spend 2.5 hours getting an update.  

Another case in point... I can fill a quarter of my 160 GB iPod Classic in about 10 min.  

Frustrating.  

[Lupus1 Elite Voyager]

Hi all,

I don't know about the newer devices connecting via MyTT but at least those connecting via TT Home only have a USB1.1 port and therefore the transfer of the map to the device takes it's time. As far as I know the newer devices also only have that USB connection although they are using another protocol to connect as they are connecting via the network interface.

Regards

Lars.

[marked]

I'm on a new model (GO 820) purchased in December 2011.  I'm currently attempting to download/install Central Europe, and I'm 4% done and still have over 12 1/2 hours to go according to MyTT.  That's on a LAN connection, too.  This is pathetic.  It's almost worth spending the money to purchase something else and go through it all again.

[marked]

I have (somewhat) resolved the issue, and in the interest of enhancing others' experiences, I thought I'd share.

I finally managed, at 7% with nearly 13 hours to go - yes, it was increasing, not decreasing, to complete the download in about 2 1/2 hours.  The answer?  Disable AVG antivirus and Comodo AV and Firewall.  Once the map finished downloading, it took under 30 minutes to install.

The response wasn't instant, but within 5 - 10 minutes, the percentage counter was increasing rapidly and the time remaining counter decreasing equally as rapidly.

Frankly, I'm not happy about having to disable AV/Firewall software to allow maps to download, but given my impending departure, I had little choice.

Hope that helps someone else in a similar situation.

[Traylaw Elite Voyager]

Your AV and firewall should let you manually allow downloads using Home.

[Lupus1 Elite Voyager]

Hi,

yes, it should. However those softwares sometimes need to be checked again what software is allowed to pass through after an update. This could be the case as well. After checking that the Home application is allowed to pass through it should work again without the need of shutting AV and firewall down.

Regards

Lars.

[Wochka]

I was having this exact same problem. I finally plugged the TomTom into one of my USB ports that wasn't USB 3.0 and things immediately sped up.

I did, however, also set Comodo to Game Mode, so it could have been either one of these.

[Jweems]

I have a TT xl340M (lifetime map update)...I have the same problem and have never been able to update my maps...really frustrating...using both Mac and windows pcs..really no difference. very frustrated and do not seem to find any solutions from TT.

[Lupus1 Elite Voyager]

Hi Jweems,

did you try doing this via the TT HOME application? Did you activate the promotion code for those lifetime map updates on the account of your XL 340M?

Please create a manual backup using Explorer/Finder before starting to update your device.


Regards
Lars.