01-07-2012 10:06 PM
Howdy TT has been operating just fine. I'm off to the USA shgortly so purchased the USA maps. Not enough room on the device for both so once downloaded, Western Europe removed and USA installed - shows up on the device and in TT Home as installed, However, on turning on device, no maps found.
I have done lots of forum digging and have tried:
I'm at my wits end with the device - I've paid £47 and it doesn't work!
Any advice please??
Solved! Go to Solution.
02-07-2012 07:06 AM
02-07-2012 12:23 PM
If the purchased map was downloaded properly, it'll be found here in compressed format:
C:\Documents and Settings\yourname\My Documents\TomTom\HOME\Downloads\complete\maps\
and you can install it manually without Home. See here:
Try that method.
05-07-2012 11:42 PM
07-09-2012 09:34 AM
Did she buy the map under the correct account? Give a cal to customer services to double check the account and that purchase.
07-09-2012 12:32 PM
Call OZ support: 1300 135 604